Versalink C400 & Fedora 30 printer driver

Ask Fedora
1

Hi everyone
I have installed the latest driver for the printer above however when I run r xeroxprtmgr to set up the printe nothing happens. It works fine on a Centos machine. Any ideas?

Thanks

4

Hello @nano007 …! Welcome to the community! Please do take a few minutes to go over the introductory posts in #start-here when you have the time. They contain lots of useful information.

[*]What happen when you type in terminal? xeroxprtmgr
[*]Do you have any message in console?
[*]What version packed did you install? rpm -qa | grep -i xerox

Maybe a related post → https://forum.support.xerox.com/t5/Printing/xeroxprtmgr-stops-working-with-Xeroxv5Pkg-Linuxx86-64-5-20-626/td-p/218398

Also you can search in log to get some usefull information:

Regards.,

5

Thanks.
When I run run the xeroxprtmgr I do not get any error messages. If I run not in su mode I run the xeroxprtmgr as root. The version is the latest: XeroxPrtDrv-5.20.652.4537-1.i586. If I run the program not in su I get /usr/bin/xeroxprtmgr: line 9: /tmp/Xeroxprtmgr.log: Permission denied. The log says:

Xeroxprtmgr.log
[nano@localhost tmp]$ cat PrtDrvInstaller.log
Unable to detect printing subsystem
No protocol specified
xhost: unable to open display “:0”
Failed to grant lp xhost permissions

6
  1. Is your box i686 or x86_64? check with this command:

uname -m

and download the respective package to your computer type and delete the previous installed package if is necesary:

https://www.support.xerox.com/support/versalink-c400/downloads/enus.html?operatingSystem=linux&fileLanguage=en

execute this command before to enable access:

xhost si:localuser:root

then execute:

sudo xeroxprtmgr

execute this command after to disable access:

xhost -si:localuser:root

NOTE

The xhost program is used to add and delete host names or user names to the list allowed to make connections to the X server.

man xhost

Regards.,

7

Thank you.
I did what you suggested however the output stays the same.
When you download the driver - thank you for the link btw - PostScript Driver RPM package for Linux is required to make xeroxprtmgr working. Any idea how to check if my system has this driver installed by default? I am pretty sure that cups has been stalled correctly If this driver has not been installed do you know ehere I can find it.
Thank you again for your help

8

I think you don’t need special postscript, I follow the step without any issues:

See the description:

Captura%20de%20pantalla%20de%202019-05-27%2011-40-29

What I did:

  1. download the packed with my system structure from the link above:

Xeroxv5Pkg-Linuxx86_64-5.20.652.4537

  1. install it:

sudo dnf install *.rpm

  1. enable server with sudo

xhost si:localuser:root

  1. Run xeroxprtmgr as root to administer print queues

NOTICE:

I also run xeroxprtmgr without sudo and get this screen:

Captura%20de%20pantalla%20de%202019-05-27%2011-34-34

Regards.,

9

Thank you for your quick reply. Very much appreciate it.
I followed your instructions to the letter however the output is still the same.
I installed the printer driver to a PC running Centos OS it works flawless.
Thank you anyway.