Sound issues with F38 and new laptop

Ask Fedora
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1

Hello people,

I installed Fedora this morning, and after the issue with kernel 6.4.7,
I finally can use my laptop.
But, I noticed that sound was strange.
The test from Settings → Audio is a joke:
I heard from the left: Front …t
and from the right: Front …t
It’s like the words left and right are so low or missing.

If I watch a video or listen to music, I get lags and no audio/music.

The same happens with Deezer, online radio, MP3, MP4 etc.

If I listen to music with my Bluetooth earphones, I listen to music like from an AM radio.

I can confirm that sound hardware works fine because I installed Windows yesterday, listened to music, and watched videos.

I already used those tutorials but with no solution.

This is my system:

  Kernel: 6.4.7-200.fc38.x86_64 arch: x86_64 bits: 64 compiler: gcc
    v: 2.39-9.fc38 Desktop: GNOME v: 44.3 Distro: Fedora release 38 (Thirty
    Eight)
Machine:
  Type: Laptop System: PCSpecialist product: Ionico 16 v: N/A
    serial: <superuser required>
  Mobo: CLEVO model: PE6xRNx serial: <superuser required> UEFI: INSYDE
    v: 1.07.05TPCS3 date: 04/13/2023
Battery:
  ID-1: BAT0 charge: 59.1 Wh (79.5%) condition: 74.3/70.8 Wh (104.9%)
    volts: 16.6 min: 15.4 model: Notebook BAT status: not charging
CPU:
  Info: 14-core (6-mt/8-st) model: 13th Gen Intel Core i9-13900H bits: 64
    type: MST AMCP arch: Raptor Lake rev: 2 cache: L1: 1.2 MiB L2: 11.5 MiB
    L3: 24 MiB
  Speed (MHz): avg: 2427 high: 3041 min/max: 400/5200:5400:4100 cores:
    1: 1838 2: 3000 3: 1350 4: 3000 5: 1756 6: 3000 7: 3041 8: 3000 9: 1218
    10: 3000 11: 1395 12: 3000 13: 1041 14: 3000 15: 3000 16: 902 17: 3000
    18: 3000 19: 3000 20: 3000 bogomips: 119807
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Raptor Lake-P [UHD Graphics] vendor: CLEVO/KAPOK
    driver: i915 v: kernel arch: Gen-13 bus-ID: 00:02.0
  Device-2: NVIDIA AD106M [GeForce RTX 4070 Max-Q / Mobile]
    vendor: CLEVO/KAPOK driver: nvidia v: 535.86.05 arch: Lovelace
    bus-ID: 01:00.0
  Device-3: Chicony USB2.0 Camera driver: uvcvideo type: USB bus-ID: 3-8:3
  Display: wayland server: X.Org v: 22.1.9 with: Xwayland v: 22.1.9
    compositor: gnome-shell driver: dri: iris gpu: i915
    resolution: 2560x1600~60Hz
  API: OpenGL v: 4.6 Mesa 23.1.5 renderer: Mesa Intel Graphics (RPL-P)
    direct-render: Yes
Audio:
  Device-1: Intel vendor: CLEVO/KAPOK driver: snd_hda_intel v: kernel
    bus-ID: 00:1f.3
  Device-2: NVIDIA driver: snd_hda_intel v: kernel bus-ID: 01:00.1
  API: ALSA v: k6.4.7-200.fc38.x86_64 status: kernel-api
  Server-1: PipeWire v: 0.3.77 status: active
Network:
  Device-1: Intel driver: iwlwifi v: kernel port: N/A bus-ID: 00:14.3
  IF: wlp0s20f3 state: up mac: <filter>
  Device-2: Realtek RTL8125 2.5GbE vendor: CLEVO/KAPOK driver: r8169
    v: kernel port: 3000 bus-ID: 2f:00.0
  IF: enp47s0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel driver: btusb v: 0.8 type: USB bus-ID: 3-10:5
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
  Local Storage: total: 1.84 TiB used: 81.76 GiB (4.3%)
  ID-1: /dev/nvme0n1 vendor: solidgm model: SSDPFKNU010TZ size: 953.87 GiB
    temp: 27.9 C
  ID-2: /dev/sda vendor: Samsung model: PSSD T7 size: 931.51 GiB type: USB
Partition:
  ID-1: / size: 952.26 GiB used: 33.15 GiB (3.5%) fs: btrfs dev: /dev/dm-0
    mapped: luks-c5546d6d-2a6e-4609-a13f-08426510776d
  ID-2: /boot size: 973.4 MiB used: 245.2 MiB (25.2%) fs: ext4
    dev: /dev/nvme0n1p2
  ID-3: /boot/efi size: 598.8 MiB used: 17.4 MiB (2.9%) fs: vfat
    dev: /dev/nvme0n1p1
  ID-4: /home size: 952.26 GiB used: 33.15 GiB (3.5%) fs: btrfs
    dev: /dev/dm-0 mapped: luks-c5546d6d-2a6e-4609-a13f-08426510776d
Swap:
  ID-1: swap-1 type: zram size: 8 GiB used: 0 KiB (0.0%) dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 45.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 559 Uptime: 1h 20m Memory: available: 31.05 GiB
  used: 5.84 GiB (18.8%) Init: systemd target: graphical (5) Compilers:
  gcc: 13.2.1 Packages: 54 note: see --rpm Shell: Bash v: 5.2.15 inxi: 3.3.27

Some info or help, please?

2

I cloned my installation with Clonezilla, and I’m back to Windows. Again.
I’ll wait better time to switch on Linux.
Sigh.

3

I see your laptop is a quite new model, sometimes bleeding edge hardware is not properly supported yet on Linux. You can track the kernel changelogs to see if relevant changes were done for your hardware. Windows gets better support since this is what ships with the device.

4

Can you teach me how to do that, please?
Or tell me where to look for it?

5

I usually track changes for the rtw88 driver because it is broken for the revision of my WiFi (I use a dkms driver instead that works).

Kernel changelogs are nicely listed on kernel newbies, for example:
https://kernelnewbies.org/Linux_6.4

Your sound issue is probably unrelated to the kernel, you should try to troubleshoot pipewire or try pulseaudio to see if it works.

6

Pulseaudio has been replaced by pipewire some time ago and I do not believe fedora will go back to it. It is much better to troubleshoot the issues with pipewire than to suggest returning to an unsupported audio tool on fedora.

7

You are right, but pulseaudio is still packaged for Fedora. I don’t have knowledge troubleshooting sound servers so that is what I would have tried first.

8

Can you teach me how to do that, please?
Or tell me where to look for it?

I can share my method (even nobody asked :smiley: )

  1. I follow Phoronix news. Try to follow kernel release related posts. And memorize kernel versions which enabled/fixed something important to me (e.g., when support for Intel ARC GPUs was enabled).
  2. Then I track the distro of my choice to see when they deliver kernel version I need. Normally kernels come with 6-9 month lag.

So I buy at least ~6 month old HW, better 1 year old if that’s nVidia. For AMD and Intel it is possible to start with newer HW sooner.

[offtopic]Linus Torvalds gave middle finger to nVidia not without good reason, IMHO[/offtopic]

9

Hello people,
I switched to Pulseaudio, just for … fun.
No sound at all.

So, I switched back to Pipewire.

Thanks for all the information.

10

Thanks for the info.
I’ll try to look for information there.

11

Thanks!

12

Hello, just an update:
I connected analogue headphones and a microphone, and … it works!
So, I connected a couple of USB-C digital headphones and the sound works!

So, it’s just the internal speakers that gave this issue.
I want to report this to developers, but I’m a noob and don’t know how to gather info and open a ticket to kernel (?) developers.

13

https://www.kernel.org/doc/html/v4.19/admin-guide/reporting-bugs.html

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