Regular black screen freeze on fedora 38 and now also on 39 followed by automatic reboot of system

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1

Hello,

Since I started using fedora 38 on my new desktop PC I have experienced regular freezes in which the screen turns black and sometimes flickering colors near the last position of the mouse are visible. The System usually reboots after a few seconds automatically. The same happens now that I installed Fedora 39 on my system.

Hardware Information:

  • Hardware-Modell: ASUSTeK COMPUTER INC. MINIPC PN64
  • Speicher: 32,0 GiB
  • Prozessor: 12th Gen Intel® Core™ i7-12700H × 20
  • Grafik: Intel® Graphics (ADL GT2)
  • Festplattenkapazität: 1,0 TB

Software Information:

  • Firmware-Version: 1.16.00
  • Name des Betriebssystems: Fedora Linux 39 (Workstation Edition)
  • Betriebssystem-Build: (null)
  • Betriebssystem-Typ: 64-bit
  • GNOME-Version: 45.2
  • Fenstermanager: Wayland
  • Kernel-Version: Linux 6.6.3-200.fc39.x86_64
2

Have you searched logs for errors ?

3

Hi, thank you for your quick response.

while I was answering, the system crashed again.
I must admit, that I am quite new to Linux and fedora in particular.
I just checked the logfiles with journalctl.
How can I submit the output adequately to you? Copy Paste?

4

For the start it would be enough if you share log parts (+/- 20 lines) containing errors.

5

I used the command “journalctl -p err -b”

Dez 06 12:37:06 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] (____ptrval____) (20230628/exresop-469)
Dez 06 12:37:06 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 12:37:06 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 12:37:06 fedora kernel: ACPI Error: Method execution failed \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/uteval-68)
Dez 06 12:37:06 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] (____ptrval____) (20230628/exresop-469)
Dez 06 12:37:06 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 12:37:06 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 12:37:06 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] (____ptrval____) (20230628/exresop-469)
Dez 06 12:37:06 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 12:37:06 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 12:37:06 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 000000002237f631 (20230628/exresop-469)
Dez 06 12:37:06 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 12:37:06 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 12:37:06 fedora kernel: ACPI Error: Method execution failed \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/uteval-68)
Dez 06 12:37:06 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 000000002237f631 (20230628/exresop-469)
Dez 06 12:37:06 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 12:37:06 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 12:37:06 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 000000002237f631 (20230628/exresop-469)
Dez 06 12:37:06 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 12:37:06 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 12:37:06 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 000000002237f631 (20230628/exresop-469)
Dez 06 12:37:06 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 12:37:06 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 12:37:06 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 000000002237f631 (20230628/exresop-469)
Dez 06 12:37:06 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 12:37:06 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 12:37:06 fedora systemd-vconsole-setup[371]: /usr/bin/setfont failed with exit status 71.
Dez 06 12:37:06 fedora systemd-vconsole-setup[599]: /usr/bin/setfont failed with exit status 71.
Dez 06 12:37:06 fedora kernel: usbhid 3-3.1.1:1.1: can't add hid device: -22
Dez 06 12:37:08 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 000000002237f631 (20230628/exresop-469)
Dez 06 12:37:08 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 12:37:08 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 12:37:08 fedora kernel: proc_thermal_pci 0000:00:04.0: error: proc_thermal_add, will continue
Dez 06 12:37:08 fedora kernel: Bluetooth: hci0: No support for _PRR ACPI method
Dez 06 12:37:08 fedora kernel: iwlwifi 0000:02:00.0: WRT: Invalid buffer destination
Dez 06 12:37:11 fedora kernel: iwlwifi 0000:02:00.0: WRT: Invalid buffer destination
Dez 06 12:37:11 fedora kernel: iwlwifi 0000:02:00.0: WRT: Invalid buffer destination
Dez 06 12:37:17 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de dbus-broker-launch[1424]: Ignoring duplicate name 'org.freedesktop.FileManager1' in service file '/usr/share//dbus-1/services/nemo.FileManager1.service'
Dez 06 12:37:24 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de gdm-password][2093]: gkr-pam: unable to locate daemon control file
Dez 06 12:37:25 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de dbus-broker-launch[2183]: Ignoring duplicate name 'org.freedesktop.FileManager1' in service file '/usr/share//dbus-1/services/nemo.FileManager1.service'
Dez 06 12:37:26 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de systemd[2113]: Failed to start app-gnome-vmware\x2duser-2735.scope - Application launched by gnome-session-binary.
6

another crash just happened

Dez 06 13:04:53 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] (____ptrval____) (20230628/exresop-469)
Dez 06 13:04:53 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 13:04:53 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 13:04:53 fedora kernel: ACPI Error: Method execution failed \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/uteval-68)
Dez 06 13:04:53 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] (____ptrval____) (20230628/exresop-469)
Dez 06 13:04:53 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 13:04:53 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 13:04:53 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] (____ptrval____) (20230628/exresop-469)
Dez 06 13:04:53 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 13:04:53 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 13:04:53 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 00000000c4df7a8a (20230628/exresop-469)
Dez 06 13:04:53 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 13:04:53 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 13:04:53 fedora kernel: ACPI Error: Method execution failed \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/uteval-68)
Dez 06 13:04:53 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 00000000c4df7a8a (20230628/exresop-469)
Dez 06 13:04:53 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 13:04:53 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 13:04:53 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 00000000c4df7a8a (20230628/exresop-469)
Dez 06 13:04:53 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 13:04:53 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 13:04:53 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 00000000c4df7a8a (20230628/exresop-469)
Dez 06 13:04:53 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 13:04:53 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 13:04:53 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 00000000c4df7a8a (20230628/exresop-469)
Dez 06 13:04:53 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 13:04:53 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 13:04:53 fedora systemd-vconsole-setup[367]: /usr/bin/setfont failed with exit status 71.
Dez 06 13:04:53 fedora systemd-vconsole-setup[611]: /usr/bin/setfont failed with exit status 71.
Dez 06 13:04:53 fedora kernel: usbhid 3-3.1.1:1.1: can't add hid device: -22
Dez 06 13:04:55 fedora kernel: ACPI Error: Needed [Integer/String/Buffer], found [Package] 00000000c4df7a8a (20230628/exresop-469)
Dez 06 13:04:55 fedora kernel: ACPI Error: AE_AML_OPERAND_TYPE, While resolving operands for [OpcodeName unavailable] (20230628/dswexec-433)
Dez 06 13:04:55 fedora kernel: ACPI Error: Aborting method \_SB.PC00.PEG0._STA due to previous error (AE_AML_OPERAND_TYPE) (20230628/psparse-529)
Dez 06 13:04:55 fedora kernel: proc_thermal_pci 0000:00:04.0: error: proc_thermal_add, will continue
Dez 06 13:04:55 fedora kernel: Bluetooth: hci0: No support for _PRR ACPI method
Dez 06 13:04:55 fedora (udev-worker)[814]: event8: Failed to call EVIOCSKEYCODE with scan code 0x7c, and key code 190: Invalid argument
Dez 06 13:04:55 fedora kernel: iwlwifi 0000:02:00.0: WRT: Invalid buffer destination
Dez 06 13:04:58 fedora kernel: iwlwifi 0000:02:00.0: WRT: Invalid buffer destination
Dez 06 13:04:58 fedora kernel: iwlwifi 0000:02:00.0: WRT: Invalid buffer destination
Dez 06 13:05:02 fedora kernel: iwlwifi 0000:02:00.0: Not associated and the session protection is over already...
Dez 06 13:05:04 fedora kernel: iwlwifi 0000:02:00.0: Not associated and the session protection is over already...
Dez 06 13:05:09 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de dbus-broker-launch[1439]: Ignoring duplicate name 'org.freedesktop.FileManager1' in service file '/usr/share//dbus-1/services/nemo.Fi>
Dez 06 13:07:55 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de gdm-password][2131]: gkr-pam: unable to locate daemon control file
Dez 06 13:07:56 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de dbus-broker-launch[2229]: Ignoring duplicate name 'org.freedesktop.FileManager1' in service file '/usr/share//dbus-1/services/nemo.Fi>
Dez 06 13:07:56 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de systemd[2157]: Failed to start app-gnome-gnome\x2dkeyring\x2dpkcs11-2375.scope - Application launched by gnome-session-binary.
Dez 06 13:07:56 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de systemd[2157]: Failed to start app-gnome-gnome\x2dkeyring\x2dsecrets-2377.scope - Application launched by gnome-session-binary.
Dez 06 13:07:56 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de systemd[2157]: Failed to start app-gnome-gnome\x2dkeyring\x2dssh-2370.scope - Application launched by gnome-session-binary.
Dez 06 13:07:56 p200300c79f3d4c83488ae827a4eabb83.dip0.t-ipconnect.de systemd[2157]: Failed to start app-gnome-xdg\x2duser\x2ddirs-2396.scope - Application launched by gnome-session-binary.
7

I have no experience with ACPI issues, but I’d do following:

  • Update BIOS
  • Reboot, load BIOS defaults, save and reboot
8

Hello @nolito79 ,
This seems to be a hardware failure, have you taken a look in the case to make sure the memory is properly seated? And graphics card for that matter if it has one.

9

Hi, thanks for your assistance.
The Hardware is ok, it seems to be a problem with the power management. The freezes happened a few minutes after the system went into the sleep state. I found that a lot of people have this problem and so far the only solution was to copy intel_idle.max_cstate=1 into the GRUB_CMDLINE_LIUX_DEFAULT line, to prevent the system to go into deep sleep state.
Since this seems to be an ongoing problem for users using other Linux distos as well, not just for me, I wonder why there is still no final solution. I have installed Ubuntu, hoping that it might solve the problem but it remained. That is really a bummer since I don’t ever want to go back to windows.