No audio despite nothing seeming wrong

Ask Fedora
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1

Hi there,

Recently switched over to fedora and noticed my audio was not working. Checked pavucontrol and both my headset and speakers are being picked up. Sound seems to at least be displaying on the volume control but no sound is actually coming from either devices.

I am using a dell inspiron 5577 laptop.

2

I’m not very knowledgable to help, but I think it will help if you can provide more detailed information of the computer you are using.

What is the output of
inxi -Fz
Note, you may need to install the inxi package.
Alternatively, the output of Hardware Probe Will work too.

3

Hi there, sorry for the late reply

System:
  Kernel: 6.3.10-200.fsync.fc38.x86_64 arch: x86_64 bits: 64 Desktop: GNOME
    v: 44.2 Distro: Fedora release 38 (Thirty Eight)
Machine:
  Type: Laptop System: Dell product: Inspiron 5577 v: 1.1.3
    serial: <superuser required>
  Mobo: Dell model: 0MVD5F v: A00 serial: <superuser required> UEFI: Dell
    v: 1.1.3 date: 12/02/2018
Battery:
  ID-1: BAT0 charge: 60.6 Wh (100.0%) condition: 60.6/74.0 Wh (81.8%)
CPU:
  Info: quad core model: Intel Core i7-7700HQ bits: 64 type: MT MCP cache:
    L2: 1024 KiB
  Speed (MHz): avg: 1137 min/max: 800/3800 cores: 1: 900 2: 900 3: 900
    4: 900 5: 900 6: 2800 7: 900 8: 900
Graphics:
  Device-1: Intel HD Graphics 630 driver: i915 v: kernel
  Device-2: NVIDIA GP107M [GeForce GTX 1050 Mobile] driver: nvidia
    v: 535.54.03
  Device-3: Sunplus Innovation Integrated_Webcam_HD driver: uvcvideo
    type: USB
  Display: wayland server: X.Org v: 23.1.2 with: Xwayland v: 23.1.2
    compositor: gnome-shell driver: dri: iris gpu: i915
    resolution: 1920x1080~60Hz
  API: OpenGL v: 4.6 Mesa 23.1.3 renderer: Mesa Intel HD Graphics 630 (KBL
    GT2)
Audio:
  Device-1: Intel CM238 HD Audio driver: snd_hda_intel
  API: ALSA v: k6.3.10-200.fsync.fc38.x86_64 status: kernel-api
  Server-1: PipeWire v: 0.3.71 status: active
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    driver: r8169
  IF: enp2s0 state: down mac: <filter>
  Device-2: Intel Wireless 3165 driver: iwlwifi
  IF: wlp3s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface driver: btusb type: USB
  Report: rfkill ID: hci0 state: up address: see --recommends
Drives:
  Local Storage: total: 1.82 TiB used: 9.29 GiB (0.5%)
  ID-1: /dev/nvme0n1 vendor: Kingston model: SNV2S1000G size: 931.51 GiB
  ID-2: /dev/sda vendor: Seagate model: ST1000LM035-1RK172 size: 931.51 GiB
Partition:
  ID-1: / size: 913.01 GiB used: 9 GiB (1.0%) fs: btrfs dev: /dev/nvme0n1p3
  ID-2: /boot size: 973.4 MiB used: 284.7 MiB (29.2%) fs: ext4
    dev: /dev/nvme0n1p2
  ID-3: /boot/efi size: 598.8 MiB used: 17.3 MiB (2.9%) fs: vfat
    dev: /dev/nvme0n1p1
  ID-4: /home size: 913.01 GiB used: 9 GiB (1.0%) fs: btrfs
    dev: /dev/nvme0n1p3
Swap:
  ID-1: swap-1 type: zram size: 8 GiB used: 0 KiB (0.0%) dev: /dev/zram0
  ID-2: swap-2 type: partition size: 16.92 GiB used: 0 KiB (0.0%)
    dev: /dev/nvme0n1p4
Sensors:
  System Temperatures: cpu: 52.0 C pch: 57.5 C mobo: N/A sodimm: SODIMM C
  Fan Speeds (RPM): cpu: 2143
Info:
  Processes: 340 Uptime: 4m Memory: available: 15.38 GiB
  used: 3.71 GiB (24.1%) Shell: Bash inxi: 3.3.27

Hope this will help!

4

Update: i dont know what changed. i have sound now but it crackles heavily

5

Sound support is vendor/model specific, so often fails after install a new linux distro. From long experience, I learned to have a couple USB sound “dongles” with 3.5 mm stereo output (and an old “boombox” or access to a stereo receiver when I need speakers).

Many of us have had similar experiences, but sound support has improved with updates to Fedora and Dell firmware (via Fedora’s fwupd).

6

I have a Dell XPS 9320 with the same issue. When I boot kernel 6.4, sound works for me. Sound is Dummy output when booting Fedora 38 with kernel 6.5.5

7

there was bug on older kernels where sound is “muted” and fix for that was just switch to difrent codec and then back to default and sound works. Havent seen this happen anymore on latest kernel. Had many times sound “muted” even it detects sound and show sound bars no sound and just switch another codec and then back to default and there is sound again

8

According to this post, the issue is resolved in kernel 5.5.8 Sound is Dummy output when booting Fedora 38 with kernel 6.5.5 - #19 by kenpachi