I can't pair bluetooth mouses

Ask Fedora
1

Hi all,

Ever since I bought my new laptop, I haven’t been able to pair bluetooth mouses. All other bluetooth devices seem to work fine, but mouses don’t. The system tries to pair for a second, but then goes back to “unconfigured”. You can see the problem in this video:

The problem happens in F32 and also in F33 beta, both in Silverblue and regular Fedora. Is there anything I can do to fix it?

In case it’s useful, this is what fpaste says about my system:

== fpaste 0.4.0.1 System Information (fpaste --sysinfo) ===

  • OS Release (cat /etc/*-release | uniq):
    Fedora release 33 (Thirty Three)
    NAME=Fedora
    VERSION=“33 (Container Image Prerelease)”
    ID=fedora
    VERSION_ID=33
    VERSION_CODENAME=“”
    PLATFORM_ID=“platform:f33”
    PRETTY_NAME=“Fedora 33 (Container Image Prerelease)”
    ANSI_COLOR=“0;38;2;60;110;180”
    LOGO=fedora-logo-icon
    CPE_NAME=“cpe:/o:fedoraproject:fedora:33”
    HOME_URL=“https://fedoraproject.org/”
    DOCUMENTATION_URL=“System Administrator’s Guide :: Fedora Docs”
    SUPPORT_URL=“Communication in Fedora :: Fedora Docs”
    BUG_REPORT_URL=“https://bugzilla.redhat.com/”
    REDHAT_BUGZILLA_PRODUCT=“Fedora”
    REDHAT_BUGZILLA_PRODUCT_VERSION=33
    REDHAT_SUPPORT_PRODUCT=“Fedora”
    REDHAT_SUPPORT_PRODUCT_VERSION=33
    PRIVACY_POLICY_URL=“Privacy Statement for the Fedora Project :: Fedora Docs”
    VARIANT=“Container Image”
    VARIANT_ID=container
    Fedora release 33 (Thirty Three)

  • Kernel (uname -r ; cat /proc/cmdline):
    5.8.12-300.fc33.x86_64
    BOOT_IMAGE=(hd0,gpt2)/ostree/fedora-ac0dbadb36129231bab9076d6fa8f9566cf75edf123bb10412e15d37f8b50cd3/vmlinuz-5.8.12-300.fc33.x86_64 rhgb quiet root=/dev/nvme0n1p3 rootflags=subvol=root ostree=/ostree/boot.0/fedora/ac0dbadb36129231bab9076d6fa8f9566cf75edf123bb10412e15d37f8b50cd3/0

  • Desktop(s) Running (ps -eo comm= | grep -E ‘(gnome-session|startkde|startactive|xfce.?-session|fluxbox|blackbox|hackedbox|ratpoison|enlightenment|icewm-session|od-session|wmaker|wmx|openbox-lxde|openbox-gnome-session|openbox-kde-session|mwm|e16|fvwm|xmonad|sugar-session|mate-session|lxqt-session|cinnamon)’ ):
    gnome-session-b
    gnome-session-c
    gnome-session-b

  • Desktop(s) Installed (without results: "ls -m /usr/share/xsessions/ | sed ‘s/.desktop//g’ "):
    N/A

  • SELinux Status (without results: “sestatus” AND “/usr/sbin/sestatus” AND “getenforce” AND “grep -v ‘^#’ /etc/sysconfig/selinux”):
    N/A

  • SELinux Errors (without results: “selinuxenabled && journalctl --since yesterday |grep avc: | grep -Eo comm=”[^ ]+" | sort |uniq -c |sort -rn"):
    N/A

  • CPU Model (grep ‘model name’ /proc/cpuinfo | awk -F: ‘{print $2}’ | uniq -c |
    sed -re ‘s/^ +//’ ):
    8 AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx

  • 64-bit Support (grep -q ’ lm ’ /proc/cpuinfo && echo Yes || echo No):
    Yes

  • Hardware Virtualization Support (grep -Eq ‘(vmx|svm)’ /proc/cpuinfo && echo Yes || echo No):
    Yes

  • Load average (uptime):
    17:23:08 up 32 min, 0 users, load average: 1.53, 1.47, 1.47

  • Memory usage (free -m):
    total used free shared buff/cache available
    Mem: 6943 2356 773 124 3813 4166
    Swap: 3470 0 3470

  • Top 5 CPU hogs (ps axuScnh | awk ‘$2!=20497’ | sort -rnk3 | head -5):
    1000 20368 28.7 0.0 12308 4860 pts/1 Ss 17:20 0:47 bash
    1000 14311 22.3 7.2 3280584 517832 ? Sl 16:57 5:49 MainThread
    1000 1466 20.5 0.2 25748 15416 ? Ss 16:50 6:41 systemd
    1000 15567 14.7 3.4 2821316 243516 ? Sl 16:57 3:49 Web Content
    1000 18186 7.5 9.4 51666576 674556 ? Sl 16:58 1:52 Web Content

  • Top 5 Memory hogs (ps axuScnh | sort -rnk4 | head -5):
    1000 18186 7.5 9.4 51666576 674556 ? Sl 16:58 1:52 Web Content
    1000 14311 22.3 7.2 3280584 517832 ? Sl 16:57 5:49 MainThread
    1000 18120 1.9 3.8 2785296 277084 ? Sl 16:58 0:28 Web Content
    1000 15567 14.7 3.4 2821316 243516 ? Sl 16:57 3:49 Web Content
    1000 13245 5.7 3.2 5368364 233104 ? Ssl 16:57 1:30 gnome-shell

  • Disk space usage (df):
    Filesystem 1K-blocks Used Available Use% Mounted on
    fuse-overlayfs 248394752 65358476 181822980 27% /
    devtmpfs 3482628 0 3482628 0% /dev
    tmpfs 3555104 84 3555020 1% /dev/shm
    tmpfs 1422044 9984 1412060 1% /run/media
    tmpfs 711020 268 710752 1% /etc/hostname
    /dev/nvme0n1p3 248394752 65358476 181822980 27% /var/mnt
    /dev/nvme0n1p3 248394752 65358476 181822980 27% /run/host/var/home
    tmpfs 3555104 48 3555056 1% /run/host/tmp
    tmpfs 3555104 0 3555104 0% /tmp

  • Block devices (without results: “blkid” AND “/sbin/blkid”):
    N/A

  • PCI devices (lspci):
    00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Root Complex
    00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 IOMMU
    00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
    00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 PCIe GPP Bridge [6:0]
    00:01.7 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 PCIe GPP Bridge [6:0]
    00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
    00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Internal PCIe GPP Bridge 0 to Bus A
    00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61)
    00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
    00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 0
    00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 1
    00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 2
    00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 3
    00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 4
    00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 5
    00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 6
    00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Raven/Raven2 Device 24: Function 7
    01:00.0 Non-Volatile memory controller: Sandisk Corp Device 5006
    02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822CE 802.11ac PCIe Wireless Network Adapter
    03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Picasso (rev c2)
    03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP Audio Controller
    03:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
    03:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Raven USB 3.1
    03:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Raven USB 3.1
    03:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor
    03:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller

  • USB devices (without results: “lsusb” AND “/sbin/lsusb”):
    N/A

  • DRM Information (without results: "journalctl -k -b | grep -o ‘kernel:.drm.$’ | cut -d ’ ’ -f 2- "):
    N/A

  • Xorg modules (grep LoadModule /var/log/Xorg.0.log ~/.local/share/xorg/Xorg.0.log | cut -d " -f 2 | xargs):

  • GL Support (without results: “glxinfo | grep -E “OpenGL version|OpenGL renderer””):
    N/A

  • Xorg errors (without results: "grep ‘^[.*(EE)’ /var/log/Xorg.0.log ~/.local/share/xorg/Xorg.0.log | cut -d ‘:’ -f 2- "):
    N/A

  • Kernel buffer tail (dmesg | tail):
    [ 1326.740595] rtw_8822ce 0000:02:00.0: timed out to flush queue 2
    [ 1326.740668] rtw_8822ce 0000:02:00.0: sta 84:aa:9c:87:01:87 with macid 0 left
    [ 1330.749912] wlp2s0: authenticate with 84:aa:9c:87:01:87
    [ 1331.023296] wlp2s0: send auth to 84:aa:9c:87:01:87 (try 1/3)
    [ 1331.026629] wlp2s0: authenticated
    [ 1331.039604] wlp2s0: associate with 84:aa:9c:87:01:87 (try 1/3)
    [ 1331.046378] wlp2s0: RX AssocResp from 84:aa:9c:87:01:87 (capab=0x511 status=0 aid=46)
    [ 1331.046403] rtw_8822ce 0000:02:00.0: sta 84:aa:9c:87:01:87 joined with macid 0
    [ 1331.046762] wlp2s0: associated
    [ 1331.140322] wlp2s0: Limiting TX power to 23 (23 - 0) dBm as advertised by 84:aa:9c:87:01:87

  • Last few reboots (without results: “last -x -n10 reboot runlevel”):
    N/A

  • DNF Repositories (dnf repolist):
    repo id repo name
    fedora Fedora 33 - x86_64
    fedora-cisco-openh264 Fedora 33 openh264 (From Cisco) - x86_64
    fedora-modular Fedora Modular 33 - x86_64
    updates Fedora 33 - x86_64 - Updates
    updates-modular Fedora Modular 33 - x86_64 - Updates
    updates-testing Fedora 33 - x86_64 - Test Updates
    updates-testing-modular Fedora Modular 33 - x86_64 - Test Updates

  • DNF Extras (dnf -C list extras):
    Last metadata expiration check: 0:01:21 ago on Tue Oct 6 17:21:49 2020.

  • Last 20 packages installed (rpm -qa --nodigest --nosignature --last | head -20):
    rsync-3.2.3-1.fc33.x86_64 Fri Sep 4 19:52:16 2020
    man-pages-5.07-2.fc33.noarch Fri Sep 4 19:52:16 2020
    lsof-4.93.2-4.fc33.x86_64 Fri Sep 4 19:52:16 2020
    keyutils-1.6-5.fc33.x86_64 Fri Sep 4 19:52:16 2020
    jwhois-4.0-63.fc33.x86_64 Fri Sep 4 19:52:16 2020
    iputils-20190515-8.fc33.x86_64 Fri Sep 4 19:52:16 2020
    hostname-3.23-3.fc33.x86_64 Fri Sep 4 19:52:16 2020
    gvfs-client-1.45.90-1.fc33.x86_64 Fri Sep 4 19:52:16 2020
    gnupg2-smime-2.2.21-4.fc33.x86_64 Fri Sep 4 19:52:16 2020
    fpaste-0.4.0.1-3.fc33.noarch Fri Sep 4 19:52:16 2020
    flatpak-spawn-1.0.1-2.fc33.x86_64 Fri Sep 4 19:52:16 2020
    findutils-4.7.0-7.fc33.x86_64 Fri Sep 4 19:52:16 2020
    diffutils-3.7-4.fc32.x86_64 Fri Sep 4 19:52:16 2020
    bzip2-1.0.8-4.fc33.x86_64 Fri Sep 4 19:52:16 2020
    zip-3.0-27.fc33.x86_64 Fri Sep 4 19:52:15 2020
    xz-5.2.5-3.fc33.x86_64 Fri Sep 4 19:52:15 2020
    words-3.0-36.fc33.noarch Fri Sep 4 19:52:15 2020
    which-2.21-20.fc33.x86_64 Fri Sep 4 19:52:15 2020
    wget-1.20.3-8.fc33.x86_64 Fri Sep 4 19:52:15 2020
    vte-profile-0.60.3-2.fc33.x86_64 Fri Sep 4 19:52:15 2020

  • EFI boot manager output (without results: “efibootmgr -v”):
    N/A

2

Are you booting to console then graphics or using the default directly to graphics?

The video shows use of a mouse so I am confused when you say it cannot be configured!!

A bluetooth device can never be configured until after the kernel and the bluetooth service are both started and since login on my desktop (workstation release) is a graphical screen the mouse is almost mandatory for the login.

I use a logitech wireless mouse and keyboard that both get activated by the BIOS and are usable in bios or during the boot, not limited to after as is the case with bluetooth.

1 Like
3

Directly to graphics. It’s just a normal, standard boot.

I can use the trackpad and also a USB mouse - it’s just bluetooth mouses that don’t work, but other pointer devices work just fine.

4

Hi @davidprieto

I seem to remember that I had a similar problem with a laptop a couple of years back. I could not get my bluetooth mouse to pair and work with it using the GUI. However, I could get it to work if I paired and configured the mouse via the command line.

I used bluetoothctl to do it. There seems to be some instructions on how to do this on this Arch Linux documentation page:

https://wiki.archlinux.org/index.php/bluetooth#Pairing

The procedure should be pretty much the same for Fedora. I hope this helps. :wink:

1 Like