Wifi wireless problem

Hi everyone :grin: !

Since I update my fedora from 30 to 36 :sweat_smile: (step by stem 30->32, 32->34 and 34->36), I can’t manage to make the wifi working again. I don’t know in which step of the update it stop working.
I don’t really know what information about my system you’ll need so you can ask for it :upside_down_face:
My Kernel version :
5.18.7-200.fc36.x86_64

Any help will be welcome… :pray:

Thanks

We need to know info about the hardware and wifi specifically.
Please post in the Preformatted text </> format the output of
inxi -Fzx, lsusb, and lspci -nn

Thanks for your answer, the result of :

  • inxi -Fzx :
System:
  Kernel: 5.18.7-200.fc36.x86_64 arch: x86_64 bits: 64 compiler: gcc
    v: 2.37-27.fc36 Desktop: Xfce v: 4.16.0
    Distro: Fedora release 36 (Thirty Six)
Machine:
  Type: Laptop System: HP product: HP ProBook 440 G6 v: N/A
    serial: <superuser required>
  Mobo: HP model: 8537 v: KBC Version 51.1D.00 serial: <superuser required>
    UEFI: HP v: R71 Ver. 01.02.00 date: 01/09/2019
Battery:
  ID-1: BAT0 charge: 38.9 Wh (100.0%) condition: 38.9/38.9 Wh (100.0%)
    volts: 12.9 min: 11.6 model: Hewlett-Packard Primary status: full
CPU:
  Info: quad core model: Intel Core i7-8565U bits: 64 type: MT MCP
    arch: Whiskey Lake rev: B cache: L1: 256 KiB L2: 1024 KiB L3: 8 MiB
  Speed (MHz): avg: 800 min/max: 400/4600 cores: 1: 800 2: 800 3: 800
    4: 800 5: 800 6: 800 7: 800 8: 800 bogomips: 31999
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel WhiskeyLake-U GT2 [UHD Graphics 620]
    vendor: Hewlett-Packard driver: i915 v: kernel arch: Gen9.5 bus-ID: 00:02.0
  Device-2: Quanta HP HD Camera type: USB driver: uvcvideo bus-ID: 1-2:2
  Display: x11 server: X.Org v: 1.20.14 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 resolution: 1920x1080~60Hz
  OpenGL: renderer: Mesa Intel UHD Graphics 620 (WHL GT2)
    v: 4.6 Mesa 22.1.2 direct render: Yes
Audio:
  Device-1: Intel Cannon Point-LP High Definition Audio
    vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
  Sound Server-1: ALSA v: k5.18.7-200.fc36.x86_64 running: yes
  Sound Server-2: PulseAudio v: 15.0 running: no
  Sound Server-3: PipeWire v: 0.3.53 running: yes
Network:
  Device-1: Intel Cannon Point-LP CNVi [Wireless-AC] driver: iwlwifi
    v: kernel bus-ID: 00:14.3
  IF: wlp0s20f3 state: down mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel port: 3000 bus-ID: 01:00.0
  IF: enp1s0 state: up speed: 100 Mbps duplex: full mac: <filter>
  IF-ID-1: anbox0 state: down mac: <filter>
  IF-ID-2: virbr0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-10:3
  Report: rfkill ID: hci0 rfk-id: 3 state: up address: see --recommends
Drives:
  Local Storage: total: 238.47 GiB used: 80.73 GiB (33.9%)
  ID-1: /dev/nvme0n1 vendor: SK Hynix model: BC501 HFM256GDJTNG-8310A
    size: 238.47 GiB temp: 36.9 C
Partition:
  ID-1: / size: 78.44 GiB used: 52.17 GiB (66.5%) fs: ext4 dev: /dev/dm-0
    mapped: fedora_localhost--live-root
  ID-2: /boot size: 973.4 MiB used: 235.7 MiB (24.2%) fs: ext4
    dev: /dev/nvme0n1p5
  ID-3: /boot/efi size: 96 MiB used: 37.7 MiB (39.3%) fs: vfat
    dev: /dev/nvme0n1p2
  ID-4: /home size: 56.11 GiB used: 28.29 GiB (50.4%) fs: ext4
    dev: /dev/dm-2 mapped: fedora_localhost--live-home
Swap:
  ID-1: swap-1 type: partition size: 7.79 GiB used: 0 KiB (0.0%)
    dev: /dev/dm-1 mapped: fedora_localhost--live-swap
  ID-2: swap-2 type: zram size: 7.54 GiB used: 2.93 GiB (38.9%)
    dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 48.0 C pch: 40.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 330 Uptime: 15h 40m Memory: 7.54 GiB used: 4.65 GiB (61.7%)
  Init: systemd target: graphical (5) Compilers: gcc: 12.1.1 clang: 14.0.0
  Packages: 3 note: see --pkg Shell: Bash v: 5.1.16 inxi: 3.3.19
  • lsusb :
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0408:5373 Quanta Computer, Inc. HP HD Camera
Bus 001 Device 003: ID 8087:0aaa Intel Corp. Bluetooth 9460/9560 Jefferson Peak (JfP)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  • lspci -nn :
00:00.0 Host bridge [0600]: Intel Corporation Coffee Lake HOST and DRAM Controller [8086:3e34] (rev 0b)
00:02.0 VGA compatible controller [0300]: Intel Corporation WhiskeyLake-U GT2 [UHD Graphics 620] [8086:3ea0]
00:04.0 Signal processing controller [1180]: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [8086:1903] (rev 0b)
00:12.0 Signal processing controller [1180]: Intel Corporation Cannon Point-LP Thermal Controller [8086:9df9] (rev 11)
00:14.0 USB controller [0c03]: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller [8086:9ded] (rev 11)
00:14.2 RAM memory [0500]: Intel Corporation Cannon Point-LP Shared SRAM [8086:9def] (rev 11)
00:14.3 Network controller [0280]: Intel Corporation Cannon Point-LP CNVi [Wireless-AC] [8086:9df0] (rev 11)
00:14.5 SD Host controller [0805]: Intel Corporation BayHubTech Integrated SD controller [8086:9df5] (rev 11)
00:15.0 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Controller #0 [8086:9de8] (rev 11)
00:15.1 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Controller #1 [8086:9de9] (rev 11)
00:16.0 Communication controller [0780]: Intel Corporation Cannon Point-LP MEI Controller #1 [8086:9de0] (rev 11)
00:17.0 SATA controller [0106]: Intel Corporation Cannon Point-LP SATA Controller [AHCI Mode] [8086:9dd3] (rev 11)
00:1d.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #9 [8086:9db0] (rev f1)
00:1d.4 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #13 [8086:9db4] (rev f1)
00:1f.0 ISA bridge [0601]: Intel Corporation Cannon Point-LP LPC Controller [8086:9d84] (rev 11)
00:1f.3 Audio device [0403]: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:9dc8] (rev 11)
00:1f.4 SMBus [0c05]: Intel Corporation Cannon Point-LP SMBus Controller [8086:9da3] (rev 11)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller [8086:9da4] (rev 11)
01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
02:00.0 Non-Volatile memory controller [0108]: SK hynix BC501 NVMe Solid State Drive [1c5c:1327]

I hope this will help :wink:

This shows the wifi device and that it is down.

Your ‘lspci’ output shows it as 00:14.3 Network controller [0280]: Intel Corporation Cannon Point-LP CNVi [Wireless-AC] [8086:9df0] (rev 11)

This thread shows a similar issue and some steps followed to try and fix it. There are several others that can be perused to find what others have done.

There are likely some entries in the dmesg output and journalctl -b -0 that also will help identify exactly where the error is occuring.

Hi,

Thanks for your help, I have read the thread you send me and my problem is not solved. I don’t think the problem is coming from my wifi card because it was working just before the update. Downgrade the version of iwl didn’t work. And I can’t manage to find the apropriete driver from the intel website for my device.
Also I don’t think I’m facing exactlly the same problem than on the thread, for me the output of dmesg | grep iwlwifi is

[    8.978427] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[    9.057727] iwlwifi 0000:00:14.3: WRT: Overriding region id 0
[    9.057733] iwlwifi 0000:00:14.3: WRT: Overriding region id 1
[    9.057735] iwlwifi 0000:00:14.3: WRT: Overriding region id 2
[    9.057737] iwlwifi 0000:00:14.3: WRT: Overriding region id 3
[    9.057739] iwlwifi 0000:00:14.3: WRT: Overriding region id 4
[    9.057740] iwlwifi 0000:00:14.3: WRT: Overriding region id 6
[    9.057742] iwlwifi 0000:00:14.3: WRT: Overriding region id 8
[    9.057744] iwlwifi 0000:00:14.3: WRT: Overriding region id 9
[    9.057746] iwlwifi 0000:00:14.3: WRT: Overriding region id 10
[    9.057747] iwlwifi 0000:00:14.3: WRT: Overriding region id 11
[    9.057749] iwlwifi 0000:00:14.3: WRT: Overriding region id 15
[    9.057751] iwlwifi 0000:00:14.3: WRT: Overriding region id 16
[    9.057753] iwlwifi 0000:00:14.3: WRT: Overriding region id 18
[    9.057754] iwlwifi 0000:00:14.3: WRT: Overriding region id 19
[    9.057756] iwlwifi 0000:00:14.3: WRT: Overriding region id 20
[    9.057757] iwlwifi 0000:00:14.3: WRT: Overriding region id 21
[    9.057759] iwlwifi 0000:00:14.3: WRT: Overriding region id 28
[    9.059033] iwlwifi 0000:00:14.3: loaded firmware version 46.fae53a8b.0 9000-pu-b0-jf-b0-46.ucode op_mode iwlmvm
[    9.336373] iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9560 160MHz, REV=0x312
[    9.402072] iwlwifi 0000:00:14.3: base HW address: d0:c6:37:3e:06:02, OTP minor version: 0x4
[    9.484388] iwlwifi 0000:00:14.3 wlp0s20f3: renamed from wlan0

I’m not facing the error -110 as wiltsrm was.
I’m not able to interprete the result of the dmesg bellow, any help will be much welcome…

I didn’t sent you the result of journalctl -b -0 because it’s to long, do you have a filter I can apply on it ?

Thanks again

inxi -aN will give the necessary information.

Hi, here is the result of inxi -aN :

Network:
  Device-1: Intel Cannon Point-LP CNVi [Wireless-AC] driver: iwlwifi
    v: kernel modules: wl bus-ID: 00:14.3 chip-ID: 8086:9df0 class-ID: 0280
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 01:00.0 chip-ID: 10ec:8168
    class-ID: 0200