This is the crux of the issue.
FOSS is not “vendors” providing solutions to “users”. It is “communities” working together to achieve a goal—even if it is merely to develop an OS. When users engage with the community, they become part of them.
So, you are not a “user” in the sense of corporate software, and we are not providing “support” in the same way. You are a community member that has identified a problem and is discussing it with the rest of the community to find ways of improving the situation. It is why everything is discussed openly with the community—this doesnt happen in the “vendor” “user” model. The “vendor” identifies a service that will maximise their returns and focusses efforts on developing it. There is no community that together decides what the best way forward is. If the "vendor"s plan works, they get rewards, if it doesnt, they dont.
So, it isn’t dumping responsibilty—it is about sharing it so that even with our personal resource limitations, the work can still be done. It cannot be done if a task that requires 130 hours of work is asked from individuals that only have 15 hours of time to volunteer (15 hours a week is a made up number to illustrate the issue. It is already too high a number for most volunteers who do full 40 hours a week jobs, and squeeze out time for their families and their volunteer work).
The sum total of community resources only increases when more individuals come together to pool in their personal resources.
This:
I’ll summarise to make this easier to follow:
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recognised the issues
- this topic, and the other one
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explained the reasons why
- again, on this and the other thread
- here too
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implemented possibile reemedies:
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requested ideas on other possible remedies:
Please, continue to suggest solutions—if it is within the resources of the community (which increase if you join it and help ) to implement them, we will do so.