In my room setup proposal, I suggested (among others), spaces like this:
#fedora:fedoraproject.org(bridged to #fedora on IRC)
- Get Help
#help:fedoraproject.org(new room, possibly with Ask Fedora bridge)
- Fedora Devel
#devel:fedoraproject.org[bridged to #fedora-devel]
- Join Fedora
#join:fedoraproject.org[bridged to #fedora-join]
#social:fedoraproject.org[also bridged to #fedora-social]
- Fedora Devel
However, since then, two things have happened.
First, the #fedora channel people have convinced me that we should not start out with a split #help channel, as that’s what the general channel on IRC is already for. So, okay, we’re going to see how that goes – which leaves User Conversations as a lonely only child in that space.
Second, in practice it turns out that long space names are not handled well by the Element web UI or Android client. It looks like this:
… with “Discussion” truncated.
So, I need help with two things.
Thing one: should we merge these two categories? Keeping them distinct can mean fewer misdirected support requests, and it might mean a friendlier space for new users (or even contributors) who might be wary of setting virtual foot in what seems like an engineering/developer/expert space. So I can see pros and cons to both.
Second: whether merge or keep, what’s a good short name to use?
Third: If we do want to keep them separate, are there more rooms (existing or new) that might really make sense to put under the User section? (Maybe including arguing for #help after all?)