I see a black screen on Spotify

Hi, Im new at Fedora and I am loving it but I am having some issues.
The previous days Spotify worked perfectly, but to my surprise today when opening it I only see a black screen, I think I can play songs but I don’t see anything.
I have installed another application to play music called “Headset” and it happens exactly the same but this time the screen is white.
I hope you can help me.

Sure we can and will try to help, but first you have to help your selves with giving us more details.
Which version of Fedora, which desktop etc. inxi -Fzx would help.

Here you are:

      Kernel: 5.11.20-300.fc34.x86_64 x86_64 bits: 64 compiler: gcc 
      v: 2.35.1-41.fc34 Desktop: GNOME 40.1 
      Distro: Fedora release 34 (Thirty Four) 
      Type: Laptop System: ASUSTeK product: VivoBook_ASUSLaptop X512DA_X512DA 
      v: 1.0 serial: <filter> 
      Mobo: ASUSTeK model: X512DA v: 1.0 serial: <filter> 
      UEFI: American Megatrends v: X512DA.302 date: 03/08/2019 
      ID-1: BAT0 charge: 11.2 Wh (36.6%) condition: 30.6/37.1 Wh (82.3%) 
      volts: 7.8 min: 7.8 model: ASUSTeK ASUS Battery status: Discharging 
      Info: Quad Core model: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 
      bits: 64 type: MT MCP arch: Zen/Zen+ note: check rev: 1 cache: L2: 2 MiB 
      flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
      bogomips: 33534 
      Speed: 1232 MHz min/max: 1400/2100 MHz boost: enabled Core speeds (MHz): 
      1: 1232 2: 1271 3: 1221 4: 1221 5: 1222 6: 1221 7: 1221 8: 1222 
      Device-1: AMD Picasso vendor: ASUSTeK driver: amdgpu v: kernel 
      bus-ID: 02:00.0 
      Device-2: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo 
      bus-ID: 3-2.2:5 
      Display: wayland server: X.Org compositor: gnome-shell driver: 
      loaded: amdgpu note: n/a (using device driver) - try sudo/root 
      resolution: 1366x768~60Hz 
      OpenGL: renderer: AMD Radeon Vega 8 Graphics (RAVEN DRM 3.40.0 
      5.11.20-300.fc34.x86_64 LLVM 12.0.0) 
      v: 4.6 Mesa 21.0.3 direct render: Yes 
      Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel 
      v: kernel bus-ID: 02:00.1 
      Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor 
      driver: snd_pci_acp3x v: kernel bus-ID: 02:00.5 
      Device-3: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel 
      v: kernel bus-ID: 02:00.6 
      Sound Server-1: ALSA v: k5.11.20-300.fc34.x86_64 running: yes 
      Sound Server-2: PipeWire v: 0.3.27 running: yes 
      Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter 
      vendor: AzureWave driver: ath10k_pci v: kernel bus-ID: 01:00.0 
      IF: wlp1s0 state: down mac: <filter> 
      Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152 
      bus-ID: 2-1.3:3 
      IF: enp2s0f3u1u3 state: up speed: 1000 Mbps duplex: full mac: <filter> 
      Device-1: IMC Networks type: USB driver: btusb v: 0.8 bus-ID: 3-2.1:4 
      Report: This feature requires one of these tools: hciconfig/bt-adapter 
      Local Storage: total: 238.47 GiB used: 12.91 GiB (5.4%) 
      ID-1: /dev/sda vendor: SanDisk model: SD9SN8W256G1102 size: 238.47 GiB 
      ID-1: / size: 236.89 GiB used: 12.69 GiB (5.4%) fs: btrfs dev: /dev/sda3 
      ID-2: /boot size: 975.9 MiB used: 204 MiB (20.9%) fs: ext4 dev: /dev/sda2 
      ID-3: /boot/efi size: 598.8 MiB used: 16.1 MiB (2.7%) fs: vfat 
      dev: /dev/sda1 
      ID-4: /home size: 236.89 GiB used: 12.69 GiB (5.4%) fs: btrfs 
      dev: /dev/sda3 
      ID-1: swap-1 type: zram size: 5.8 GiB used: 0 KiB (0.0%) dev: /dev/zram0 
      System Temperatures: cpu: 39.8 C mobo: N/A gpu: amdgpu temp: 39.0 C 
      Fan Speeds (RPM): cpu: 0 
      Processes: 359 Uptime: 1m Memory: 5.8 GiB used: 1.44 GiB (24.8%) 
      Init: systemd runlevel: 5 Compilers: gcc: 11.1.1 Packages: 1812 
      Shell: Bash v: 5.1.0 inxi: 3.3.03

I had the same issues as you, I uninstalled the flatpak, reinstalled with no luck. Afterwards I’ve uninstalled it once again and tried out the snap version and it works!

flatpak uninstall spotify
snap install spotify

Hi, thank you for answering.
Finally I decided to uninstall Fedora due to some kernel issues with my AMD. However, I am sure that that would have solved it.

Interestingly enough, few days ago all of my flatpak based apps started having this issue. After startup, there was only black screen.

Instead of abandoning flatpak, what I did was to reinstall whole flatpak with

sudo dnf reinstall flatpak

After which, all started working fine.

I am also having issues with other apps, for example I’m using bitwarden password manager which is a flatpak, and has the same issues as Spotity, they just hang there on a frozen blank white screen.

Thanks for your suggestion, unforturnately it did not solve my issues I am still getting the same behavior.

Shortly after issue reoccurred. Not sure why I thought it was fixed. Common note is that both:

  • Skype
  • Bitwarden
  • Slack

All have this blank/black screen. While for example, Discord, works just fine.

1 Like

Exact issues as you, Discord works just fine. I gave the bitwarden snap package a go and I thought it was not working, I was greeted with a black screen so I just left it there minimized, came back to it moments later and it was working.

Rather annoying!

I’ve actually managed to make the flatpaks work now, I’ve disabled a few extensions like “dash to dock”, that could very well be the culprit since it’s unofficial and is a fork off github. Everything seems to be working just fine now.

Will you inform the owner of the extension, too see if he made the necessary adjustments for Gnome 40 ?

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.