Why is it that Firefox and Chrome running on Fedora 39 can’t work with popular sites that Windows versions (at least Chrome anyway) will work with no problems. I tried for a couple of hours to make an airline reservation (aa.com) on both Firefox version 128.0 and Google Chrome version 127.0.6533.72 with no luck (couldn’t select country for second person drop down, doesn’t function). After giving up and waiting for 45 minutes on the phone for a customer service representative I gave up and went to my wife’s windows 10 system running Chrome 127.xxx and it went through fine. I have had the same type of problems with Charles Schwab (Login | Charles Schwab). These are sites I need to use for real world linux experiences. They only work on windows. Can the linux versions not be made to function??
I’d like to test some of these issues to see what happens, but when clicking through aa.com and simulating a booking i don’t see a “select country for second person dropdown”. I don’t want to actually give them my personal details, so i don’t know where or how deep in the booking this field is located.
The Charles Schwab site i don’t know what to do there.
If you have any simpler / more obvious examples that exhibit linux-specific issues please share them.
I cannot reproduce the same issue on aa.com using Fedora 40 and Firefox 128. It requires select at least two passengers and finish booking their tickets, and you can just provide random information for this process.
It’s strange, i don’t see a country dropdown anywhere. I’ve entered some dummy information now too and i reached the payment screen, so i guess everything worked?
In my case, I reached the passenger details page as a guest user without encountering any payment pages. There is a dropdown menu and I can select the country for both passengers.
Perhaps the booking process varies based on geo position?
You posted the exact page I was having trouble with. Under “Passenger 2” the drop down for “Country/region of residence” would not populate or for lack of better description ‘drop down’ a list of choices. I believe I stated fedora 39 Firefox 128.0. Chrome gave the same behavior under the mentioned version. However on an earlier version of Chrome on Windows 10 I was able to complete the flight booking (Passenger 2, Country of residence) drop down worked fine.
I should have shown that Y.Z. post showed the exact page’.
Regardless of geo position the Windows 10 system was 1 floor above the Fedora 39’s geo position.
I know that Charles Schwab tech support will not respond as there position is that they only support Windows
I know that Charles Schwab tech support will not respond as there position is that they only support Windows
When you run into issues you can always report them to the company in question and hopefully they will then forward them to their developers.
Having said that:
both Firefox version 128.0 and Google Chrome version 127.0.6533.72
It would be extremely rare if both the linux versions of Firefox and Chrome exhibited the same problem populating a specific dropdown-box on the aa.com website. They are completely different software stacks, both with their own HTML and Javascript engines.
This suggests that something external may be of influence. Are you using any plugins perhaps that you have enabled in both browsers? Something like a password manager or adblocker or similar? It feels like something could be actively interfering on those pages.
There are no extensions or add-ons loaded in the chrome browser unless they come with the package. On Firefox, I have “Gnome Shell Integration”, “Ignore X-Frane Options”, “Manual Directory Search”, “Media Converter and Muxer-Audio Tool”, “Web Developer”. " YouTube Video and Audio Downloader (Dev Edt.)".
I agree that it sounds strange that both browsers exhibit the same behavior – two completely different sets of software. Perhaps it was some anomally on the aa.com site that cleared up during the time I was struggling with it. The Charles schwab site is a bit different in that they say they only support the Edge browser. Their tech support acted as if they had never heard of Firefox but did suggest Chrome. However it didn’t work either and they had no explanation.
Lots of commercial sites use experimentation tools to see what works best. They devide visitors in blocks to make sure the experimentation is statistically correct. And service them slightly different versions. Different colour of a button, different layout etc. This is even used with mobile apps.
Sometimes, this also leads to issues…
It could very well be you were getting a different version of the aa.com site on Windows for this reason.
Just when you think the internet is great you find out that it isn’t!
Tech support is unfortunately the wrong place to go sometimes. I would recommend going to the sales department, after all, money talks! Tell the sales department you get through most pages, which is good, but have trouble with a couple. This will affect computer developers/professionals who’s work PCs are not windows based, users using Chromebooks. Sales will be on your side if they see a positive result for minimal added effort (i.e. more people have access).
In summary, for aa.com, go to the sales department. For Charles Schwabb, go to the sales department.