Fedora 37 - New Install - Dell XPS 17 - After updates Output Device only shows Dummy Output

Ask Fedora
,
1

Just got a new Dell XPS 17 and installed Fedora 37 on one of the HDD’s. After the install the audio was working fine. I’m not sure exactly when it stopped working but after installing a few things and several reboots the Output Device only shows Dummy Output.

I am not a Linux expert so I’m not too familiar with how to go about beginning the troubleshooting process but ready to learn. What info can I provide to help troubleshoot this issue?

Thanks!

2

In my quest to get this fixed I was asked in a discord chat to run this command so also putting here as well: pactl list short
Output:

1	libpipewire-module-rt	{
            nice.level    = -11
            #rt.prio      = 88
            #rt.time.soft = -1
            #rt.time.hard = -1
        }	
2	libpipewire-module-protocol-native		
3	libpipewire-module-profiler		
5	libpipewire-module-metadata		
7	libpipewire-module-spa-device-factory		
9	libpipewire-module-spa-node-factory		
11	libpipewire-module-client-node		
13	libpipewire-module-client-device		
15	libpipewire-module-portal		
16	libpipewire-module-access	{
            # access.allowed to list an array of paths of allowed
            # apps.
            #access.allowed = [
            #    /usr/bin/pipewire-media-session
            #]

            # An array of rejected paths.
            #access.rejected = [ ]

            # An array of paths with restricted access.
            #access.restricted = [ ]

            # Anything not in the above lists gets assigned the
            # access.force permission.
            #access.force = flatpak
        }	
17	libpipewire-module-adapter		
19	libpipewire-module-link-factory		
21	libpipewire-module-session-manager		
536870912	module-always-sink		
50	auto_null	PipeWire	float32le 2ch 48000Hz	IDLE
50	auto_null.monitor	PipeWire	float32le 2ch 48000Hz	RUNNING
169	50	168	PipeWire	s16le 2ch 44100Hz
32	PipeWire	pipewire-media-session
33	PipeWire	pipewire-media-session
49	PipeWire	pipewire-pulse
114	PipeWire	uresourced
125	PipeWire	gnome-shell
127	PipeWire	gsd-media-keys
128	PipeWire	xdg-desktop-portal
161	PipeWire	gnome-shell
164	PipeWire	gnome-remote-desktop-daemon
168	PipeWire	gnome-remote-desktop-daemon
177	PipeWire	pactl
119	alsa_card.pci-0000_01_00.1	alsa
120	alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic	alsa
3

Hi Tony,
I am assuming you’ve given up on resolving this issue? I just spent 6 hours with a Linux expert trying to get another distro (Ubuntu) to work on my Dell XPS 17 7930, and we couldn’t get it working. It kept giving an error message with the sof-firmware drivers. It looks like we’re out of luck with these Dells. Sad.
I also tried Fedora Jam hoping maybe that would have a better outcome, but it did not.

4

@raiinzen I have not had any luck getting the sound working. I haven’t done much with that laptop so I may just start with another fresh install and see if I can pinpoint exactly when it breaks

5

Please let me know if you find any success with any distro. I also have apost about this laptop over on Ubuntu forums as well. Im giving up on it for awhile, but I’d love to find a working option.

6

Upgrading to Fedora 40 seems to have fixed the audio issue

7

Thank you Tony for takibg tge moment to share this update. I may try Linux again now with this update.