when ever i open my settings in fedora linux the system freezes or crashes and nothing works either keyboard or mouse ,then i have to restart it by using power button.how to fix this
You should make sure you have installed all Fedora and vendor BIOS updates so you aren’t chasing a problem that has been fixed in an update and also so others will be using the same versions.
If you still have the problem, you will need to provide more information. Start by pasting (as text, using the </> button) the output from running lxdi -Fzx in a terminal. This gives us the kernel and Fedora versions and a hardware inventory.
i m still facing the freezing issue as soon as i open the settings it crashes.
fedora
description: Notebook
product: Latitude 7290 (081A)
vendor: Dell Inc.
serial: 11223QQ
width: 64 bits
capabilities: smbios-3.1.0 dmi-3.1.0 smp vsyscall32
configuration: boot=normal chassis=notebook family=Latitude sku=081A uuid=4c4c4544-0031-3210-8032-b1c04f335151
*-core
description: Motherboard
vendor: Dell Inc.
physical id: 0
serial: /11223QQ/ /
*-firmware
description: BIOS
vendor: Dell Inc.
physical id: 0
version: 1.32.0
date: 04/10/2023
size: 64KiB
capacity: 16MiB
capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppynec int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
*-memory
description: System Memory
physical id: 4d
slot: System board or motherboard
size: 8GiB
*-bank:0
description: SODIMM DDR4 Synchronous Unbuffered (Unregistered) 2400 MHz (0.4 ns)
product: HMA81GS6MFR8N-UH
vendor: Hynix Semiconductor (Hyundai Electronics)
physical id: 0
serial: 71BDE9BF
slot: DIMM A
size: 8GiB
width: 64 bits
clock: 2400MHz (0.4ns)
*-bank:1
description: [empty]
physical id: 1
slot: ChannelB-DIMM0
*-cache:0
description: L1 cache
physical id: 51
slot: L1 Cache
size: 256KiB
capacity: 256KiB
capabilities: synchronous internal write-back unified
configuration: level=1
*-cache:1
description: L2 cache
physical id: 52
slot: L2 Cache
size: 1MiB
capacity: 1MiB
capabilities: synchronous internal write-back unified
configuration: level=2
*-cache:2
description: L3 cache
physical id: 53
slot: L3 Cache
size: 8MiB
capacity: 8MiB
capabilities: synchronous internal write-back unified
configuration: level=3
*-cpu
description: CPU
product: Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz
vendor: Intel Corp.
physical id: 54
bus info: cpu@0
version: 6.142.10
slot: U3E1
size: 3900MHz
capacity: 4200MHz
width: 64 bits
clock: 100MHz
capabilities: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust sgx bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d arch_capabilities cpufreq
configuration: cores=4 enabledcores=4 microcode=240 threads=8
*-pci
description: Host bridge
product: Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 08
width: 32 bits
clock: 33MHz
configuration: driver=skl_uncore
resources: irq:0
*-display UNCLAIMED
description: VGA compatible controller
product: UHD Graphics 620
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list
configuration: latency=0
resources: memory:ee000000-eeffffff memory:d0000000-dfffffff ioport:f000(size=64) memory:c0000-dffff
*-generic:0
description: Signal processing controller
product: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
vendor: Intel Corporation
physical id: 4
bus info: pci@0000:00:04.0
version: 08
width: 64 bits
clock: 33MHz
capabilities: msi pm cap_list
configuration: driver=proc_thermal latency=0
resources: irq:16 memory:ef240000-ef247fff
*-usb
description: USB controller
product: Sunrise Point-LP USB 3.0 xHCI Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:126 memory:ef230000-ef23ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 6.2.9-300.fc38.x86_64 xhci-hcd
physical id: 0
bus info: usb@1
logical name: usb1
version: 6.02
capabilities: usb-2.00
configuration: driver=hub slots=12 speed=480Mbit/s
*-usb
description: Video
product: Integrated_Webcam_HD: Integrate
vendor: CN0K0KM8LOG0088K06JNA00
physical id: 5
bus info: usb@1:5
logical name: input15
logical name: /dev/input/event12
logical name: input16
logical name: /dev/input/event13
version: 77.12
serial: 200901010001
capabilities: usb-2.10 usb
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 6.2.9-300.fc38.x86_64 xhci-hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 6.02
capabilities: usb-3.00
configuration: driver=hub slots=6 speed=5000Mbit/s
*-generic:1
description: Signal processing controller
product: Sunrise Point-LP Thermal subsystem
vendor: Intel Corporation
physical id: 14.2
bus info: pci@0000:00:14.2
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi cap_list
configuration: driver=intel_pch_thermal latency=0
resources: irq:18 memory:ef25a000-ef25afff
*-generic:2
description: Signal processing controller
product: Sunrise Point-LP Serial IO I2C Controller #0
vendor: Intel Corporation
physical id: 15
bus info: pci@0000:00:15.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=intel-lpss latency=0
resources: irq:16 memory:ef259000-ef259fff
*-generic:3
description: Signal processing controller
product: Sunrise Point-LP Serial IO I2C Controller #1
vendor: Intel Corporation
physical id: 15.1
bus info: pci@0000:00:15.1
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=intel-lpss latency=0
resources: irq:17 memory:ef258000-ef258fff
*-generic:4
description: Signal processing controller
product: Sunrise Point-LP Serial IO I2C Controller #2
vendor: Intel Corporation
physical id: 15.2
bus info: pci@0000:00:15.2
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=intel-lpss latency=0
resources: irq:18 memory:ef257000-ef257fff
*-generic:5
description: Signal processing controller
product: Sunrise Point-LP Serial IO I2C Controller #3
vendor: Intel Corporation
physical id: 15.3
bus info: pci@0000:00:15.3
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=intel-lpss latency=0
resources: irq:19 memory:ef256000-ef256fff
*-communication
description: Communication controller
product: Sunrise Point-LP CSME HECI #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:128 memory:ef255000-ef255fff
*-sata
description: SATA controller
product: Sunrise Point-LP SATA Controller [AHCI mode]
vendor: Intel Corporation
physical id: 17
bus info: pci@0000:00:17.0
logical name: scsi2
version: 21
width: 32 bits
clock: 66MHz
capabilities: sata msi pm ahci_1.0 bus_master cap_list emulated
configuration: driver=ahci latency=0
resources: irq:125 memory:ef250000-ef251fff memory:ef254000-ef2540ff ioport:f090(size=8) ioport:f080(size=4) ioport:f060(size=32) memory:ef253000-ef2537ff
*-disk
description: ATA Disk
product: SSD 256GB
physical id: 0.0.0
bus info: scsi@2:0.0.0
logical name: /dev/sda
version: 4200
serial: 000735
size: 238GiB (256GB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5 guid=0e0e4ff4-d0d0-431f-9ca5-25a34e6ee084 logicalsectorsize=512 sectorsize=512
*-volume:0
description: Windows FAT volume
vendor: mkfs.fat
physical id: 1
bus info: scsi@2:0.0.0,1
logical name: /dev/sda1
logical name: /boot/efi
version: FAT32
serial: c4af-3f1f
size: 510MiB
capacity: 511MiB
capabilities: boot fat initialized
configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,relatime,fmask=0077,dmask=0077,codepage=437,iocharset=ascii,shortname=winnt,errors=remount-ro name=EFI System Partition state=mounted
*-volume:1
description: EXT4 volume
vendor: Linux
physical id: 2
bus info: scsi@2:0.0.0,2
logical name: /dev/sda2
version: 1.0
serial: aa36105a-1ea7-4fda-8149-31324c3c17b0
size: 237GiB
capabilities: nofs journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
configuration: created=2023-07-07 12:24:43 filesystem=ext4 lastmountpoint=/ modified=2023-07-08 01:04:25 mounted=2023-07-08 01:04:26 name=Microsoft reserved partition state=clean
*-volume:2
description: Windows NTFS volume
vendor: Windows
physical id: 3
bus info: scsi@2:0.0.0,3
logical name: /dev/sda3
version: 3.1
serial: 26bc7912-f07b-d243-a65c-9f111dbdc21c
size: 137GiB
capacity: 137GiB
capabilities: ntfs initialized
configuration: clustersize=4096 created=2023-07-08 09:14:29 filesystem=ntfs name=Basic data partition state=clean
*-volume:3
description: EXT4 volume
vendor: Linux
physical id: 4
bus info: scsi@2:0.0.0,4
logical name: /dev/sda4
logical name: /boot
version: 1.0
serial: 689b52af-6472-4fdc-b854-573aff8c340a
size: 1GiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
configuration: created=2023-07-10 18:59:04 filesystem=ext4 lastmountpoint=/boot modified=2023-07-11 06:39:27 mount.fstype=ext4 mount.options=rw,seclabel,relatime mounted=2023-07-11 06:39:27 state=mounted
*-volume:4
description: EFI partition
physical id: 5
bus info: scsi@2:0.0.0,5
logical name: /dev/sda5
logical name: /
logical name: /home
serial: 89be5f14-de4e-4033-bf5c-aebb549a822b
capacity: 98GiB
configuration: mount.fstype=btrfs mount.options=rw,seclabel,relatime,compress=zstd:1,ssd,discard=async,space_cache=v2,subvolid=257,subvol=/home state=mounted
*-pci:0
description: PCI bridge
product: Sunrise Point-LP PCI Express Root Port #1
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:122 memory:ef100000-ef1fffff
*-generic
description: MMC Host
product: RTS525A PCI Express Card Reader
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:01:00.0
logical name: mmc0
version: 01
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=rtsx_pci latency=0
resources: irq:127 memory:ef100000-ef100fff
*-pci:1
description: PCI bridge
product: Sunrise Point-LP PCI Express Root Port #3
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:123 memory:ef000000-ef0fffff
*-network
description: Wireless interface
product: Wireless 8265 / 8275
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlp2s0
version: 78
serial: 48:a4:72:78:c9:5e
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=6.2.9-300.fc38.x86_64 firmware=36.ca7b901d.0 8265-36.ucode ip=192.168.113.253 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:129 memory:ef000000-ef001fff
*-pci:2
description: PCI bridge
product: Sunrise Point-LP PCI Express Root Port #4
vendor: Intel Corporation
physical id: 1c.3
bus info: pci@0000:00:1c.3
version: f1
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:124
*-isa
description: ISA bridge
product: Sunrise Point LPC Controller/eSPI Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 21
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: latency=0
*-pnp00:00
product: PnP device PNP0c02
physical id: 0
capabilities: pnp
configuration: driver=system
*-pnp00:01
product: PnP device PNP0b00
physical id: 1
capabilities: pnp
configuration: driver=rtc_cmos
*-pnp00:02
product: PnP device INT3f0d
vendor: Interphase Corporation
physical id: 2
capabilities: pnp
configuration: driver=system
*-pnp00:03
product: PnP device PNP0303
physical id: 3
capabilities: pnp
configuration: driver=i8042 kbd
*-pnp00:04
product: PnP device PNP0c02
physical id: 4
capabilities: pnp
configuration: driver=system
*-pnp00:05
product: PnP device PNP0c02
physical id: 5
capabilities: pnp
configuration: driver=system
*-pnp00:06
product: PnP device PNP0c02
physical id: 6
capabilities: pnp
configuration: driver=system
*-pnp00:07
product: PnP device PNP0c02
physical id: 7
capabilities: pnp
configuration: driver=system
*-memory UNCLAIMED
description: Memory controller
product: Sunrise Point-LP PMC
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 21
width: 32 bits
clock: 33MHz (30.3ns)
capabilities: bus_master
configuration: latency=0
resources: memory:ef24c000-ef24ffff
*-multimedia
description: Audio device
product: Sunrise Point-LP HD Audio
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
logical name: card0
logical name: /dev/snd/controlC0
logical name: /dev/snd/hwC0D0
logical name: /dev/snd/hwC0D2
logical name: /dev/snd/pcmC0D0c
logical name: /dev/snd/pcmC0D0p
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:130 memory:ef248000-ef24bfff memory:ef220000-ef22ffff
*-input
product: HDA Intel PCH Headphone Mic
physical id: 0
logical name: input17
logical name: /dev/input/event14
*-serial
description: SMBus
product: Sunrise Point-LP SMBus
vendor: Intel Corporation
physical id: 1f.4
bus info: pci@0000:00:1f.4
version: 21
width: 64 bits
clock: 33MHz
configuration: driver=i801_smbus latency=0
resources: irq:16 memory:ef252000-ef2520ff ioport:f040(size=32)
*-network UNCLAIMED
description: Ethernet controller
product: Ethernet Connection (4) I219-LM
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
version: 21
width: 32 bits
clock: 33MHz
capabilities: pm msi cap_list
configuration: latency=0
resources: memory:ef200000-ef21ffff
*-battery
product: DELL 2X39G
vendor: LG
physical id: 1
version: 03/05/2022
serial: 009C
slot: Sys. Battery Bay
capacity: 42920mWh
configuration: voltage=7.4V
*-graphics
product: simpledrmdrmfb
physical id: 2
logical name: /dev/fb0
capabilities: fb
configuration: depth=32 resolution=1920,1080
*-input:0
product: Lid Switch
physical id: 3
logical name: input0
logical name: /dev/input/event0
capabilities: platform
*-input:1
product: Power Button
physical id: 4
logical name: input1
logical name: /dev/input/event1
capabilities: platform
*-input:2
product: DELL081A:00 044E:120A UNKNOWN
physical id: 5
logical name: input10
logical name: /dev/input/event7
capabilities: i2c
*-input:3
product: Intel HID events
physical id: 6
logical name: input11
logical name: /dev/input/event8
capabilities: platform
*-input:4
product: Intel HID 5 button array
physical id: 7
logical name: input12
logical name: /dev/input/event9
capabilities: platform
*-input:5
product: PC Speaker
physical id: 8
logical name: input13
logical name: /dev/input/event10
capabilities: isa
*-input:6
product: Dell WMI hotkeys
physical id: 9
logical name: input14
logical name: /dev/input/event11
capabilities: platform
*-input:7
product: Sleep Button
physical id: a
logical name: input2
logical name: /dev/input/event2
capabilities: platform
*-input:8
product: Power Button
physical id: b
logical name: input3
logical name: /dev/input/event3
capabilities: platform
*-input:9
product: AT Translated Set 2 keyboard
physical id: c
logical name: input4
logical name: /dev/input/event4
logical name: input4::capslock
logical name: input4::numlock
logical name: input4::scrolllock
capabilities: i8042
*-input:10
product: DELL081A:00 044E:120A Mouse
physical id: d
logical name: input8
logical name: /dev/input/event5
logical name: /dev/input/mouse0
capabilities: i2c
*-input:11
product: DELL081A:00 044E:120A Touchpad
physical id: e
logical name: input9
logical name: /dev/input/event6
logical name: /dev/input/mouse1
capabilities: i2c
[sid@fedora ~]$
kernal version
6.2.9-300.fc38.x86_64
fedora version
Fedora release 38 (Thirty Eight)
these all are details
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I assume this is an older kernel that works. Please show us (as text, properly formatted) the output from dnf[5] list kernel-6.3\*. You didn’t mention if you have updated the Dell BIOS and Fedora packages.
Please edit your post to make it easier for people to read. You can highlight sections of text pasted from a terminal and click on the </> button, or just racket the section with triple backquotes (```).
I edited your post above to use the preformatted text tags as indicated by @gnwiii .
Please use those tags in future posts so it is much more readable and screen formatting is retained.
In case dnf5 isn’t installed on Fedora 38, do run
dnf list kernel-6.3\*
I assume a year later You remedy this issue.
My comment is therefore more others that come across this post as I did.
After attempting many paths to remedy the same issue I was having, as well as when I would have a good boot my HP would regularly freeze for short periods of time…
After going into BIOS; disabling and marking as “hidden” the TPM all my issues will resolved as well as picking up about a 45% increase in processing speed with a reduction in CPU, memory, and swap use.
Unfortunately no one had recommended to check this setting, Win requires in most instances the enabling of the TPM, Linux does not. A TPM it’s quite commonly he source of a lot of processing issues and boot issues for Linux.
I would suspect if the machine was originally set up for Linux this might not be an issue. In cases like mine where I wiped windows from a system to install Linux - the TPM caused me tremendous headache.
I tried multiple clock speed settings as well as swap settings. NOTHING corrected the issue.
One BIOS reconfig and every issue I was having was gone on the next reboot
Hope this helps someone.
1 Like