Driver is not found or not configured. The device is supported by kernel versions 4.0 and newer. You are [SIC] probably need to configure system for the device to work properly (modify kernel config, install firmware, etc.).
The probe has the full device id as pci%3A168c-003e-1a56-143a. This card should be supported by the ath10k_pci module and would use firmware found under /lib/firmware/ath10k/. Use logctrl to see if there are errors attempting to load ath10k_pci. Dell Killer Wireless Firmware Update Guide suggests:
Open /lib/firmware/ath10k/QCA6174/HW3.0 and rename file: firmware-4.bin_WLAN.RM.2.0-00180-QCARMSWPZ-1 To: firmware-4.bin
I would only try this if an error message indicated that firmware-4.bin was not found.
Thanks
for some strange reason, the file firmware-4.bin.xz was not decompressed in /lib/firmware/ath10k/QCA6174/HW3.0 . so I just decompressed it with a xz -d firmware-4.bin.xz and the wifi started working.
All drivers now come .xz compressed, but the uncompressed version should also work. It appears that something else is causing wifi to fail. You need to look carefully in journalctl for error messages associated with wifi or ath10k.
Were you using the computer before wifi went away? Linux now defaults to settings that minimize power consumption when the system is idle. If wifi was shut off to save power that should appear in journalctl, but doesn’t explain why if has been failing at boot time.
It worked for a short time then went off. I think it s a Dell issue
or the Rivet Networks Killer 1435 Wireless-AC is not well maintained at the moment
so I lost hope probably will get a more reliable laptop
It won’t be easy to improve on your current model. Prices on new ultraportables are good now because many of us don’t have much spare cash, but it often takes a year or two to have mature linux drivers. PC Mag Review said: "Earning our highest recommendation and a rare five-star rating, the XPS 13 (9380) is, indisputably, the best ultraportable laptop you can buy. "
Your specs have:
inxi -Fzxx
[...]
Battery:
ID-1: BAT0 charge: 5.2 Wh (98.1%) condition: 5.3/52.0 Wh (10.1%) volts: 8.8
min: 7.6 model: LGC-LGC6.73 DELL H754V96 serial: <filter> status: charging
[...]
Network:
Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter
vendor: Rivet Networks Killer 1435 Wireless-AC driver: ath10k_pci v: kernel
pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 01:00.0 chip-ID: 168c:003e
[...]
Some 9380 models have Killer 1435-S model wifi (Intel 9260).
Your battery seems to be at 10%, but battery performance is complicated and older batteries often have high internal resistance that causes voltage drops during load spikes, nad would explain your issue. A weak battery may cause glitches when wifi
starts, even if AC power is connected, especially with the smaller AC adapters supplied
with ultraportables.
Ultraportables weaknesses are batteries and the ability to upgrade wifi, memory, and storage. Ifixit calls replacing the battery and SSD replacement an "easy" update, while replacing the wifi card is "moderately" difficult.
[quote="Jules I., post:1, topic:81810, username:julesbs"]
[/quote]
Dell's manual says:
> The memory modules are integrated on the system board. If the memory modules are malfunctioning and need to be replaced, a replacement of the system board is necessary.
> The 2280 and 2230 [128GB] solid-state-drives each have a unique thermal plate. The thermal plates cannot be interchanged.
If you started with 128GB, you could be encountering a cooling issue with your SSD.
There are several sites that collect information on devices running in Linux. You need to consider your use case. Which of the bands: 2.4 GHz, 5 GHz and 6 GHz (WiFi 6E) do you need? USB adapters range from those with big antennas so you can connect to a distant access point to a tiny cheap 2.4 GHz dongle for low-bandwidth, short-distance connections.
You can cross check these against reports at the level of not-detected, not working, and working for some definition of “working” at https://linux-hardware.org.
You could miss the update that fixes your wifi, but I suspect the majority of 9380 linux users opted for Intel wifi or there would be more users with the issue. There are some many changes going into linux that it is hard to find out when an issue that affects your gets fixed.
I think it is just my laptop getting old cause with the old kernel the wireless worked for like an hour then go back to not working so I decided to purchase an external card atlast
Any advise on one