Hi,
I’m an IT support person for a residence at a Canadian university. One of our student residents reports that a couple of weeks ago, his Fedora 41 desktop stopped being able to connect to either our WiFi our our authenticated ethernet network. He says the only change he made to his computer around that time was installing emacs, which seems unlikely to be relevant. Similarly, central IT tells me nothing has changed on their end that would account for the problem (which doesn’t seem to be affecting anybody else, including other Linux users in the building).
I’ve looked at his computer and as far as I can tell, everything is configured correctly. But when he tries to connect to either the wired or WiFi networks, it processes for a while then pops up a dialog asking for his username and password, even though they’ve been provided in the network config. Providing the credentials again just causes the indicator to spin for a while more, then pop up the dialog again.
Anybody encountered a similar problem? Any idea what sort of things we should be looking for? I’m not really a Linux expert - my home computer is Ubuntu, but it’s been years and years since I had to do any significant trouble-shooting on it.
Thanks in advance for any assistance.
(even if it’s just for a short stop).