The same issue is seemingly discussed over different threads (see Fedora Workstation 41 ~randomly~ freezing, and Fedora 41 - Freezing randomly) but don’t get to the root cause.
I don’t really know what else to do to debug more. The issue is the following:
Randomly, the workstation completely freezes. Nothing else works, when sound is played, it plays in a loop of 0.5 second, no secondary TTY access, no SYSREQ working. The only way to get a working station back is to hold down the power button to shut down the whole machine and turn it back on. And then, after some time, it happens again.
It’s been going on for a month know. I thought it would have been fixed with updates, but no luck. I just updated my firmware to the newer version, still no luck. It is a big issue as shutting down the computer this way can corrupt the file system.
I’m desperate.
Here is the only error I can see with journalctl -k -b -1 -p err
:
Mar 23 16:19:56 helios kernel: ahci 0000:00:0e.0: probe with driver ahci failed with error -12
Mar 23 16:20:12 helios kernel: ACPI BIOS Error (bug): Could not resolve symbol [\S4CT], AE_NOT_FOUND (20240827/psargs-332)
Mar 23 16:20:12 helios kernel: ACPI Error: Aborting method \_SB.PC00.LPCB.ECDV.NGFF._CRT due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
Mar 23 16:20:12 helios kernel: ACPI BIOS Error (bug): Could not resolve symbol [\S4HT], AE_NOT_FOUND (20240827/psargs-332)
Mar 23 16:20:12 helios kernel: ACPI Error: Aborting method \_SB.PC00.LPCB.ECDV.NGFF._HOT due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
Mar 23 16:20:12 helios kernel: ACPI BIOS Error (bug): Could not resolve symbol [\S4PT], AE_NOT_FOUND (20240827/psargs-332)
Mar 23 16:20:12 helios kernel: ACPI Error: Aborting method \_SB.PC00.LPCB.ECDV.NGFF._PSV due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
Mar 23 16:20:12 helios kernel: ACPI BIOS Error (bug): Could not resolve symbol [\S4AT], AE_NOT_FOUND (20240827/psargs-332)
Mar 23 16:20:12 helios kernel: ACPI Error: Aborting method \_SB.PC00.LPCB.ECDV.NGFF._AC0 due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
Mar 23 16:20:13 helios kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_TZ.ETMD], AE_NOT_FOUND (20240827/psargs-332)
Mar 23 16:20:13 helios kernel: ACPI Error: Aborting method \_SB.IETM._OSC due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
System specs
System:
Host: helios Kernel: 6.13.7-200.fc41.x86_64 arch: x86_64 bits: 64
Desktop: GNOME v: 47.4 Distro: Fedora Linux 41 (Workstation Edition)
Machine:
Type: Convertible System: Dell product: Inspiron 7506 2n1 v: N/A
serial: <superuser required>
Mobo: Dell model: 0VK62X v: A00 serial: <superuser required> UEFI: Dell
v: 1.35.0 date: 02/13/2025
Battery:
ID-1: BAT0 charge: 27.8 Wh (86.9%) condition: 32.0/53.0 Wh (60.3%)
volts: 15.3 min: 15.0
CPU:
Info: quad core 11th Gen Intel Core i7-1165G7 [MT MCP] speed (MHz):
avg: 1049 min/max: 400/4700
Graphics:
Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] driver: i915 v: kernel
Device-2: Realtek Integrated_Webcam_HD driver: uvcvideo type: USB
Display: wayland server: X.Org v: 24.1.6 with: Xwayland v: 24.1.6
compositor: gnome-shell driver: dri: iris gpu: i915
resolution: 1920x1080~60Hz
API: OpenGL v: 4.6 vendor: intel mesa v: 25.0.1 renderer: Mesa Intel Iris
Xe Graphics (TGL GT2)
Info: Tools: api: glxinfo x11: xdriinfo, xdpyinfo, xprop, xrandr
Network:
Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi
Drives:
Local Storage: total: 476.94 GiB used: 80.78 GiB (16.9%)
Info:
Memory: total: 16 GiB note: est. available: 15.34 GiB used: 5.52 GiB (36.0%)
Processes: 367 Uptime: 35m Shell: Bash inxi: 3.3.37
I will be grateful if somebody could point me in the right direction to debug this.