This is a discussion topic for the following Common Issue:
You can discuss the problem and its solutions here, but please note that debugging and technical feedback should primarily go to the issue trackers (e.g. Bugzilla) linked in the Common Issue, because that’s the place that developers watch, not here.
If there are any updates/changes/amendments for the Common Issue description, which you believe should be performed, please post it here.
I followed an earlier work around suggested somewhere that involved editing /etc/shadow. Do I need to revert that change before applying the steps mentioned here?
It’s good to file a bug report, and you can propose an issue like this one as a common issue, or ideally document it yourself in Common Issues > Proposed Common Issues , yes. Especially if it has a high impact, or affects a large number of users.