Problems with Epson ET-2550 scanner

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1

Hello all. This one has me stumped.

My system is currently running Fedora 6.18.5-200.fc43.x86_64, the device is an Epson ET-2550 printer/scanner connected via USB.

I used the Epson Scan 2 software and I was able to scan 2 documents with no issues. When I tried the third document, the application crashed with very little data as to why.
The printer works fine and I was able to print documents with no issue.

I tried resetting the desktop and the printer several times but the Epson Scan2 continues to crash and, even after removing the application, I still can’t detect the scanner through sane using the Xsane application.
I checked the backend configuration dll files and they appear to be ok.

I’ve also tried to remove all the Epson drivers and apps and reloaded both the flatpack and the driver files directly from Epson to no avail.
Checked journal, saw a core dump but information was very limited.

output of “sane-find-scanner”

The “sane-find-scanner’ saw the device (see below) as did the lsusb.
found possible USB scanner (vendor=0x04b8, product=Your USB scanner was (probably) detected.

output of lsusb
Bus 005 Device 005: ID 04b8:1106 Seiko Epson Corp. EPSON ET-2550 Series

scanimage -L said it could find no scanners.

Any help or guidance would be appreciated.

2

Here is the output of the core dump:

Jan 20 15:39:12 Brooklyn systemd-coredump[18743]: [🡕] Process 18652 (epsonscan2) of user 1000 dumped core.

                                              Stack trace of thread 46:
                                              #0  0x00007f7570e9d51c n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x9c51c)
                                              #1  0x00007f7570e433be n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x423be)
                                              #2  0x00007f7570e2a8ed n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x298ed)
                                              #3  0x00007f7570e2b958 n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x2a958)
                                              #4  0x00007f7570f2a889 n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x129889)
                                              #5  0x00007f7570f2a1e4 n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x1291e4)
                                              #6  0x00007f7570f2bcfb n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x12acfb)
                                              #7  0x00007f7572ab98b2 n/a (/app/lib/x86_64-linux-gnu/epsonscan2/libcommonutility.so + 0x608b2)
                                              #8  0x00007f7572abbf1a n/a (/app/lib/x86_64-linux-gnu/epsonscan2/libcommonutility.so + 0x62f1a)
                                              #9  0x00007f7572ab8f45 n/a (/app/lib/x86_64-linux-gnu/epsonscan2/libcommonutility.so + 0x5ff45)
                                              #10 0x00007f7572ab9102 n/a (/app/lib/x86_64-linux-gnu/epsonscan2/libcommonutility.so + 0x60102)
                                              #11 0x00007f7518faae1c n/a (/app/lib/x86_64-linux-gnu/epsonscan2/libes2command.so + 0x186e1c)
                                              #12 0x00007f7518eed3bd n/a (/app/lib/x86_64-linux-gnu/epsonscan2/libes2command.so + 0xc93bd)
                                              #13 0x00007f7518eed912 n/a (/app/lib/x86_64-linux-gnu/epsonscan2/libes2command.so + 0xc9912)
                                              #14 0x00007f7518eedfe5 n/a (/app/lib/x86_64-linux-gnu/epsonscan2/libes2command.so + 0xc9fe5)
                                              #15 0x00007f7518ebf8c4 n/a (/app/lib/x86_64-linux-gnu/epsonscan2/libes2command.so + 0x9b8c4)
                                              #16 0x00007f7570e9b56a n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x9a56a)
                                              #17 0x00007f7570f1ee54 n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x11de54)
                                              ELF object binary architecture: AMD x86-64
3

Could you try a different scanning app? I don’t know what DE you’re using, but on Gnome I have a “Document Scanner” app installed.

4

I have tried several applications. The only one that worked was the app VueScan that you have to pay for. All of the other apps that work with SANE (Scanner Access Now Easy) did not work.
My next step is going to be re-installing a fresh install of Fedora 43 to see if that helps (unless someone has a much better idea).