Opening 1Password causing system to freeeze and have to reboot

Ask Fedora
, , ,
1

I’m assuming a recent update has caused the application to no longer work. Whenever I open 1Password, the app flickers and looks pixelated. Immediately the entire computer freezes and the only thing I can do is do a hard reboot.

This is not specific to 1Password, as it also used to happen to Notesnook. However, since I could not figure out the issue, I uninstalled the app and only use it through the brower.

Based on what I could find, this may be related to GPU?

I’ve attached my system info. I’m not sure what else to provide. I’ve attempted to look at journalctl and not sure what to look for.

system info
system info590×324 27.4 KB

2

I switched the kernel back to 6.17.4-200.fc42.x86_64 (from 6.17.5-200.fc42.x86_64) and it did not change anything.

4

May not be much help, but I’m using the following version successfully and I did update earlier today:

dnf list --installed 1Password
Installed packages
1password.x86_64 8.11.16-1 1password

What version are you using?

5

I’d try running the app with GSK_RENDERER=cairo; something like:

GSK_RENDERER=cairo 1password

Or force cairo (no GPU acceleration for GTK apps) everywhere:

sudo -e '/etc/profile.d/99-tweaks.sh'

# GTK
export GSK_RENDERER=cairo

cairo can be ngl (and more; GSK_RENDERER=help). It defaults vulkan which could be less stable on older GPUs/drivers.

1 Like
6

Same version as you.

7

I ran GSK_RENDERER=cairo 1password and it brought up the screen to login, after seeing the app flickering and pixelating. After login the system froze again.

8

I’m also using 1Password and had no issues in Fedora 42 KDE and no issues in Fedora 43 KDE now. Actually, kernel 6.17.5 is installed.

I know that there is an issue with GNOME and other DEs, where 1Password crashes when starting 1Password automatically. There isn’t any fix since 2 years yet … Maybe this issue could be connected with your issue?

https://www.1password.community/discussions/1password/linux-desktop-client-crashes-on-startup/110161

9

I’m not sure. I’ve had 1Password setup to automatically start silently upon login and have not had any issues until recently.

I used the terminal command 1password --disable-gpuand was able to get logged in. I then went to Settings > Advanced and turned off “Use Hardware Acceleration”. That allowed me to open 1Password without the terminal command.

I configured the app to silently launch upon login and it seems to work now. I have a feeling it was the hardware acceleration causing the issue.

2 Likes
10

Glad that 1Password is working for you now. :+1:

1 Like