A friend of mine bought an Asus Zenbook 15 UM3504DA laptop a week ago and installed Fedora Workstation 38 on it. Unfortunately, the system seems unable to produce sound via the built-in speakers and jack. On the other hand, speakers connected via Bluetooth provide a functional audio output. So I guess the problem is with the laptop’s built-in sound card.
My friend booted his computer on an ISO of openSUSE Tumbleweed with the Linux 6.4 kernel, in order to check whether this malfunction was Fedora-related: But once again, there was no sound.
Here is the result of a command giving information about its hardware:
$ lspci |grep -i audio 73:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller 73:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor (rev 60) 73:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller
Would you be able to help us activate the sound on his new laptop?
Thank you for taking the time to read my message.