My headphones doesn't work

Hello,
My issus is quite simple I don’t have sound in my headphones but I have it in my bluetooth one.
I try many fix on many forums but no one works.
I have fedora 38 with those audio packages:

pipewire.x86_64                                      0.3.83-2.fc38                       @updates                             
pipewire-alsa.x86_64                                 0.3.83-2.fc38                       @updates                             
pipewire-gstreamer.x86_64                            0.3.83-2.fc38                       @updates                             
pipewire-jack-audio-connection-kit.x86_64            0.3.83-2.fc38                       @updates                             
pipewire-jack-audio-connection-kit-libs.x86_64       0.3.83-2.fc38                       @updates                             
pipewire-libs.x86_64                                 0.3.83-2.fc38                       @updates                             
pipewire-media-session.x86_64                        0.4.2-1.fc38                        @fedora                              
pipewire-pulseaudio.x86_64                           0.3.83-2.fc38                       @updates                             
pipewire-utils.x86_64                                0.3.83-2.fc38                       @updates  

Thank you for your reading

Mathisdlg

Welcome to Fedora @mathisdlg

Have you seen this?

1 Like

the command without my headset is :

Audio:
  Device-1: Intel Comet Lake PCH-LP cAVS vendor: QUANTA
    driver: sof-audio-pci-intel-cnl alternate: snd_hda_intel, snd_soc_skl,
    snd_sof_pci_intel_cnl bus-ID: 00:1f.3 chip-ID: 8086:02c8 class-ID: 0401
  API: ALSA v: k6.5.8-200.fc38.x86_64 status: kernel-api
    tools: alsactl,alsamixer,amixer
  Server-1: PipeWire v: 0.3.83 status: active with: 1: pipewire-pulse
    status: active 2: pipewire-media-session status: active 3: pipewire-alsa
    type: plugin 4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli

and the command with the head set is the same

in more

at this path I don’t have the profile ‘analog stereo output’

It seams that you could not understand the issue I tried to point out in the first answer. Lets try it again with more examples.

If you check the page:
Headphone Jacks and Plugs: Everything You Need to Know - Headphonesty

You will find your type of connector you have on the Headset. Right click on the picture and past the link to the image.

Tell us also what the connector looks like on the laptop/computer.

What I try to say, If the connector from you Laptop/Computer not matches you can not get a physical connection with your computer. The system not recognizes the Headphone.

While with Bluetooth you use a protocol which your headset and the computer understands, you will be able to make a connection, and no physical wiring is needed.

My headphone is a 4-conductor plug (TRRS) (https://www.headphonesty.com/wp-content/uploads/2022/08/TRRS-1100x825.jpg)
If you want the tech specs of my headset it’s this one: HS50 PRO STEREO Gaming Headset — Carbon
My computer can use my headset because I already use it on Windows with the mic

If you want more information my sound system is:
Intel Corporation Comet Lake PCH-LP cAVS

the command aplay -l provide me this respond:

**** List of PLAYBACK Hardware Devices ****
card 0: sofessx8336 [sof-essx8336], device 0: ES8336 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofessx8336 [sof-essx8336], device 5: HDMI 1 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofessx8336 [sof-essx8336], device 6: HDMI 2 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofessx8336 [sof-essx8336], device 7: HDMI 3 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0

(BTW in don’t know why i have so many HDMI output)

and inxi -Fx give me this result:

System:
  Host: fedora Kernel: 6.5.8-200.fc38.x86_64 arch: x86_64 bits: 64
    compiler: gcc v: 2.39-15.fc38 Desktop: GNOME v: 44.5 Distro: Fedora release
    38 (Thirty Eight)
Machine:
  Type: Laptop System: HUAWEI product: NBLBZ-WAX9N v: M1140
    serial: <superuser required>
  Mobo: HUAWEI model: NBLBZ-WAX9N-PCB-B2 v: M1140
    serial: <superuser required> UEFI: HUAWEI v: 1.43 date: 04/28/2022
Battery:
  ID-1: BAT1 charge: 45.6 Wh (94.2%) condition: 48.4/54.9 Wh (88.0%)
    volts: 8.6 min: 7.6 model: Sunwoda-H HB4692Z9ECW-22T status: charging
CPU:
  Info: quad core model: Intel Core i5-10210U bits: 64 type: MT MCP
    arch: Comet/Whiskey Lake note: check rev: C cache: L1: 256 KiB L2: 1024 KiB
    L3: 6 MiB
  Speed (MHz): avg: 3130 high: 4200 min/max: 400/4200 cores: 1: 3953 2: 400
    3: 400 4: 4040 5: 4200 6: 4011 7: 4059 8: 3982 bogomips: 33599
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel CometLake-U GT2 [UHD Graphics] vendor: QUANTA driver: i915
    v: kernel arch: Gen-9.5 bus-ID: 00:02.0
  Device-2: IMC Networks HD Camera driver: uvcvideo type: USB bus-ID: 1-6:4
  Display: wayland server: X.Org v: 22.1.9 with: Xwayland v: 22.1.9
    compositor: gnome-shell driver: dri: iris gpu: i915
    resolution: 1920x1080~60Hz
  API: OpenGL v: 4.6 vendor: intel mesa v: 23.1.9 glx-v: 1.4
    direct-render: yes renderer: Mesa Intel UHD Graphics (CML GT2)
  API: EGL Message: EGL data requires eglinfo. Check --recommends.
Audio:
  Device-1: Intel Comet Lake PCH-LP cAVS vendor: QUANTA
    driver: sof-audio-pci-intel-cnl bus-ID: 00:1f.3
  API: ALSA v: k6.5.8-200.fc38.x86_64 status: kernel-api
  Server-1: PipeWire v: 0.3.83 status: active
Network:
  Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3
  IF: wlp0s20f3 state: up mac: a4:42:3b:dd:0f:a4
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Huawei driver: r8169 v: kernel port: 3000 bus-ID: 02:00.0
  IF: enp2s0 state: down mac: 28:54:71:c6:33:21
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) driver: btusb
    v: 0.8 type: USB bus-ID: 1-10:5
  Report: btmgmt ID: hci0 rfk-id: 0 state: up address: A4:42:3B:DD:0F:A8
    bt-v: 5.1 lmp-v: 10
Drives:
  Local Storage: total: 476.94 GiB used: 63.96 GiB (13.4%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB512HBJQ-00000
    size: 476.94 GiB temp: 38.9 C

thanks in advance