Mouse randomly disconnecting and reconnect

Ask Fedora
1

Running into a issue where mouse disconnects and reconnects at random.
inxi -b

System:
  Host: fedora Kernel: 6.18.6-200.fc43.x86_64 arch: x86_64 bits: 64
  Desktop: GNOME v: 49.3 Distro: Fedora Linux 43 (Workstation Edition)
Machine:
  Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
  Mobo: ASUSTeK model: B650E MAX GAMING WIFI v: Rev 1.xx
    serial: <superuser required> Firmware: UEFI vendor: American Megatrends
    v: 3222 date: 03/05/2025
CPU:
  Info: 8-core AMD Ryzen 7 7700X [MCP] speed (MHz): avg: 4231
    min/max: 433/5535
Graphics:
  Device-1: NVIDIA GA106 [GeForce RTX 3060 Lite Hash Rate] driver: nvidia
    v: 580.119.02
  Device-2: Logitech CrystalCam driver: snd-usb-audio,uvcvideo type: USB
  Display: wayland server: X.Org v: 24.1.9 with: Xwayland v: 24.1.9
    compositor: gnome-shell driver: gpu: nv_platform,nvidia,nvidia-nvswitch
    resolution: 1920x1080~165Hz
  API: OpenGL v: 4.6.0 vendor: nvidia v: 580.119.02 renderer: NVIDIA
    GeForce RTX 3060/PCIe/SSE2
  Info: Tools: api: glxinfo,vulkaninfo gpu: nvidia-settings,nvidia-smi
    x11: xdriinfo, xdpyinfo, xprop, xrandr
Network:
  Device-1: Realtek RTL8125 2.5GbE driver: r8169
  Device-2: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
    driver: mt7921e
Drives:
  Local Storage: total: 3.64 TiB used: 2.03 TiB (55.8%)
Info:
  Memory: total: 32 GiB note: est. available: 31 GiB used: 5.54 GiB (17.9%)
  Processes: 444 Uptime: 2h 31m Shell: Zsh inxi: 3.3.40

journalctl

`
Jan 16 01:52:44 fedora kernel: usb 1-4: USB disconnect, device number 2
Jan 16 01:52:44 fedora kernel: usb 1-4: new full-speed USB device number 7 using xhci_hcd
Jan 16 01:52:44 fedora kernel: usb 1-4: New USB device found, idVendor=046d, idProduct=c08b, bcdDevice=27.03
Jan 16 01:52:44 fedora kernel: usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jan 16 01:52:44 fedora kernel: usb 1-4: Product: G502 HERO Gaming Mouse
Jan 16 01:52:44 fedora kernel: usb 1-4: Manufacturer: Logitech
Jan 16 01:52:44 fedora kernel: usb 1-4: SerialNumber: 187431683334
Jan 16 01:52:44 fedora kernel: input: Logitech G502 HERO Gaming Mouse as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:09:00.0/usb1/1-4/1-4:1.0/0003:046>
Jan 16 01:52:44 fedora kernel: hid-generic 0003:046D:C08B.0007: input,hidraw2: USB HID v1.11 Mouse [Logitech G502 HERO Gaming Mouse] on usb-0000:09:00.0-4/input0
Jan 16 01:52:44 fedora kernel: input: Logitech G502 HERO Gaming Mouse Keyboard as /devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:09:00.0/usb1/1-4/1-4:1.1>
Jan 16 01:52:45 fedora kernel: hid-generic 0003:046D:C08B.0008: input,hiddev97,hidraw3: USB HID v1.11 Keyboard [Logitech G502 HERO Gaming Mouse] on usb-0000:09:00.0-4/inp>
Jan 16 01:52:45 fedora mtp-probe[26114]: checking bus 1, device 7: "/sys/devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:09:00.0/usb1/1-4"
Jan 16 01:52:45 fedora mtp-probe[26114]: bus: 1, device: 7 was not an MTP device
Jan 16 01:52:45 fedora systemd-logind[1057]: Watching system buttons on /dev/input/event5 (Logitech G502 HERO Gaming Mouse Keyboard)
Jan 16 01:52:45 fedora mtp-probe[26132]: checking bus 1, device 7: "/sys/devices/pci0000:00/0000:00:02.1/0000:03:00.0/0000:04:0c.0/0000:09:00.0/usb1/1-4"
Jan 16 01:52:45 fedora mtp-probe[26132]: bus: 1, device: 7 was not an MTP device
Jan 16 01:52:47 fedora gnome-shell[14741]: Source ID 347180 was not found when attempting to remove it
Jan 16 01:52:47 fedora gnome-shell[14741]: Source ID 347181 was not found when attempting to remove it
Jan 16 01:52:48 fedora systemd[14535]: Started app-gnome-kitty-26165.scope - Application launched by gsd-media-keys.
Jan 16 01:52:48 fedora gnome-shell[14741]: Source ID 379813 was not found when attempting to remove it
Jan 16 01:52:48 fedora gnome-shell[14741]: Source ID 379814 was not found when attempting to remove it
Jan 16 01:52:48 fedora gnome-shell[14741]: Source ID 379958 was not found when attempting to remove it
Jan 16 01:52:48 fedora gnome-shell[14741]: Source ID 379959 was not found when attempting to remove it
Jan 16 01:52:48 fedora systemd[14535]: Started kitty-26165-0.scope - kitty child process: 26196 launched by: 26165.
`
3

This is the third or fourth report of similar disconnect over the past six months.

So far, I have not seen a definitive answer. I fixed my similar problem by buying a new $3 logitech business mouse.

Can you test other ports and other mouses?

You might also help yourself and others by filing a bug at bugzilla.redhat.com

1 Like
4

Tried a new mouse and seemed to be the issue haha, tried that a couple minutes after I posted, thank you anyways