Keyboard and mouse not detected in BIOS and in KDE on USB-A port after Fedora installation but USB drive works

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1

As the topic says, the problem is my USB keyboard or mouse do not get detected on the USB-A port on my Lenovo Yoga 7 laptop. The strange part of this is that USB storage devices like a USB flash drive works on that same port, seems like it is just HID devices that are not working on that USB-A port.

I am new here so forgive me if I’m being unclear on the reporting of an issue. I will try to document each step as I have remembered because I have no idea how this issue is even possible.

First, the device and OS details are as follows:

Operating System: Fedora L inux 43
KDE Plasma Version: 6.5.4
KDE Frameworks Version: 6.21.0
Qt Version: 6.10.1
Kernel Version: 6.17.12-300.fc43.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 16 × AMD Ryzen 7 8845HS w/ Radeon 780M Graphics
Memory: 16 GiB of RAM (13.4 GiB usable)
Graphics Processor 1: AMD Radeon 780M Graphics
Graphics Processor 2: NVIDIA GeForce RTX 3050 6GB Laptop GPU
Manufacturer: LENOVO
Product Name: 83E3
System Version: Yoga Pro 7 14AHP9

The laptop came with Windows 11 pre-installed, and the first thing I did was to restart and boot it into a USB flash drive on a USB-C port. I did this with the mouse connected to the USB-A port, and at this point the mouse was working in the Windows 11 environment, and on the live boot Fedora OS, the mouse was still working as well on the USB-A port.

I proceeded with a clean install of Fedora 43 KDE plasma normally, with no specific custom options I can remember. After that, did a reboot of the laptop.

After this, the mouse simply stopped working, like it isn’t even getting detected.

I tried doing lsusb and sudo modprobe -r psmouse && sudo modprobe psmouse with this output:

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And it seems like the USB mouse simply isn’t getting detected.

I also tried resetting the BIOS to default, and it still doesn’t work.

I tried live-booting back into Fedora from the usb drive on the USB-C port, mouse/keyboard still doesn’t work.

The weird thing I don’t understand is that usb flash drives on the faulty USB-A port still works. Really confused here, will appreciate any help at all. I hope it isn’t a hardware issue, as this isn’t the first time this laptop is facing this issue. The first time the USB-A device stopped working I simply sent the laptop back to be reset completely by Lenovo support, as I wasn’t sure if it is the Fedora install that is causing the issue (and I’m thinking likely it isn’t due to Fedora itself), and it did resolve the problem for a while, until I installed Fedora.

2

It is not uncommon for laptops (and some desktops) to restrict the use of mice and keyboards to specific usb ports. Those ports are identified and activated by the bios while remaining ports may not be activated until the OS is loaded.

Do you have multiple usb ports available? If so does the mouse work in a different port?

3

Hey there, no there’s only one USB-A port, the other is a USB C. Also it was working in the live-boot environment prior to the Fedora install.

4

I also tried running journalctl -f , and there is no new output in the console at all after plugging in a wired USB mouse.

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Between “Failed to notify” and the Spectacle screenshot logs is where I tried to plug in the USB mouse. Before this I have plugged in a USB storage device that has ventoy on it (on exFAT file system).

5

For the benefit to anyone who stumbles into the same issue, it was a driver issue with this specific laptop which caused only USB3.0 devices to work on the USB-A port

Nothing much to be done here.

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