Help, Gnome crashing

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1

I need help troubleshooting constant Gnome crashes on a fresh install. Im kinda hoping for some quick and dirty tips/tricks.

Fedora 33 Workstation (tried Silverblue first, and got same error before swapping to Workstation)
Thinkpad P50 with discrete Nvidia Quadro M2000M
Using with external display.

I have tried both Wayland and Xorg, but I see similar issues.

Just a few minutes into logging into the desktop, the are constant shudders/lag with mouse and keyboard input. A few minutes later, there the whole desktop will lockup: sometimes mouse is still usable, but the application windows/shell are locked up. I will usually see a flickering triangle in the top left of external monitor.

I can switch to a TTY, but I haven’t been successful restarting GDM. I typically have to reboot laptop.

In journalctl, I see:

Feb 04 13:14:19 usphable-lin kernel: i915 0000:00:02.0: [drm] Resetting rcs0 for preemption time out
Feb 04 13:14:19 usphable-lin kernel: i915 0000:00:02.0: [drm] gnome-shell[1783] context reset due to GPU hang
Feb 04 13:14:19 usphable-lin kernel: i915 0000:00:02.0: [drm] GPU HANG: ecode 9:1:85dffffb, in gnome-shell [1783]
Feb 04 13:14:19 usphable-lin kernel: GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
Feb 04 13:14:19 usphable-lin kernel: Please file a new bug report at Sign in · GitLab.
Feb 04 13:14:19 usphable-lin kernel: Please see How to file i915 bugs · Wiki · drm / intel · GitLab for details.
Feb 04 13:14:19 usphable-lin kernel: drm/i915 developers can then reassign to the right component if it’s not a kernel issue.
Feb 04 13:14:19 usphable-lin kernel: The GPU crash dump is required to analyze GPU hangs, so please always attach it.
Feb 04 13:14:19 usphable-lin kernel: GPU crash dump saved to /sys/class/drm/card0/error

Contents of /sys/class/drm/card0/error
https://pastebin.com/mtGTU692

2

Nice that you made a request straight with Lenovo

Does somebody know if it is possible to report/check also with NVIDIA?

3

Are you using the proprietary Nvidia drivers? Perhaps they’ll be worth a try if not?

https://rpmfusion.org/Howto/NVIDIA

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4

Looking very briefly at this, I see that the i915 chip seems to be the problem, no? That would be the Intel HD graphics driver if I am not mistaken, and not necessarily a Nvidia Quadro problem (the free driver that powers NVIDIA gpus is nouveau)

Feb 04 13:14:19 usphable-lin kernel: Please file a new bug report at Sign in · GitLab.

The message suggest you should file a bug at freedesktop.org.

In the meantime, try the nvidia driver from rpmfusion as mentioned by @FranciscoD (not from nvidia.com!!)

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X-Ref: Issue report on Freedesktop: Help, Gnome crashing with "GPU hangs" on clean install (#3042) · Issues · drm / intel · GitLab

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6

Oops, sorry i forgot to mention this. Yes, I have tried without Nvidia, and then with Nvidia drivers, but then I removed them, as graphics issues and lock ups became more frequent.

Yes :slight_smile: I did do that too.

It looks my freedesktop issue has been linked to a few other “topics” with the same issue. Some as old as two months without a resolution. Eeek :confused:

7

I found a setting in the Lenovo bios. I changed graphics mode from “Switchable Graphics” to “Discrete Only”. This has resolved all the “GPU Hang” issues.

It’s a shame that the hybrid graphics are not working, but this workaround should be sufficient for others who encounter this issue.

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