talfao
(talfao)
February 25, 2021, 9:23pm
1
Hello Everyone,
I need your help. I have problem with screen sometimes this happened(like 4times per day or more). And I do not know what to do, I was looking up for long time but nothing helped. Have anybody experience with this type of problem?
I put it here photo of the screen. Printscreen does not work because - computer thinks everything is okay so in print screen is normal screen.
Thank you for help.
PS: my laptop is ASUS Zenbook S UX391|Laptops For Home|ASUS USA .
In my opinion it looks like as a hardware problem. Bad connected cable between motherboard and display. Try to connect to a external Monitor to see if you get the same effect.
3 Likes
robthehood
(Robert Montgomery)
February 26, 2021, 6:54pm
3
What do you mean, “Printscreen does not work because - computer thinks everything is okay…”?
Did this occur after update? Does it have the same issue, if you boot from installation USB device?
talfao
(talfao)
February 27, 2021, 8:02pm
4
I thought that when I take printscreen when this happened. The photo is normal screen without this problem.
No this occured from first instalation.
I use fedora for dual boot with Windows and before fedora I had OS parrot - and I had same problem.
talfao
(talfao)
February 27, 2021, 8:06pm
5
I will try, just need to >D buy reduction for VGA to HDMI >] but thank you for the advice.
1 Like
Did you see that:
[Notebook/AIO] Troubleshooting - Main (Internal) Display problem | Official Support | ASUS USA
If you still have guaranty check with Asus to not to loose it.
Did you have the same effect also with windows ?
talfao
(talfao)
February 28, 2021, 7:52am
7
I will check it.
Thanks.
No, in windows it is okay.