Gnome software ratings not accessible

Hello, when opening the folder “Programs” or “Softwares” appear error messages like this:

could not download updates from “”: failed to download SSL handshake failed

If you know what you need to do to fix such errors or similar issues, your cooperation is welcome!

Do Internet sites work correctly? Is your time out of sync?


Dear @ricardotiellet, welcome to the forum. Please take a minute to go over the posts in the #start-here category if you haven’t had a chance yet. works fine for me here, so this does not seem to be a general issue. So, as @refi64 asks, are you seeing other connectivity issues on your system also?

Or maybe it was a transient problem?


Make sure the domain name is resolved correctly, the system is up to date and system time is synced.