GlobalProtect window freeze

I am running fedora 37 on my Dell XPS laptop. I tried to use GlobalProtect for vpn connection. However, when I type in the portal address the GlobalProtect window freezes. Any suggestion on fixing this problem? Thanks.

I haven’t used GlobalProtect under Linux personally, but just thinking of a possible step to try to eliminate causes - are you able to connect using the command-line GlobalProtect app? (Basically trying to think, is it something getting hung up inherently in the connection, or perhaps something GUI-app-specific)?

And if it’s feasible, maybe try both wired and wireless connections?

Command-line doesn’t work for GlobalProtect. Need to use the gui.