It comes from the six years or so I have been helping out with surveys. But now I’m the only one left helping run them.
I do not, but I also do not have the resources to make meaningful changes and do the follow-up engagement even if I did know the answer.
One could ask at what level we are trying to run surveys. If our goal is to run surveys as if someone is professionally employed to manage surveys, think about them all the time, and manage them end-to-end, then we should shut down LimeSurvey and stop running surveys ever again.
If our goal is to get a pulse check, then I think it works. We could also use Discourse polls for the same effect and get a similar level of engagement.
You seem to have a lot of insights. I am not mathematically qualified to be running a survey program, but I am here because nobody else is stepping up to do the work.
So, unless this changes, either I will burn out or the situation will continue as it is, or we should decide that surveys are bad ideas and we should cancel our LimeSurvey contract and go back to using Google Forms when we want to run surveys.
Yes, but you are the one here giving the feedback! I am certainly not qualified, but here I am. Burning myself out, trying to help maintain the services the community uses, and not getting the support from above me or beside me to do it.
Maybe we need to decide that LimeSurvey is not worth the investment, if nobody wants to do the work of running surveys more seriously.
I will still need to run surveys for Flock, but I am content to use Google Forms. The issue there is that many people objected to use of Google for surveys, which is why we pay for LimeSurvey. But if people are not happy and going to object to every survey we build and design, then something needs to change.
I just really don’t have the energy for this anymore. 