I really like the personal approach of actual humans responding to introductions, and the human connections of the Join process. It really emphasizes the “friends” aspect of Fedora in a way that an LLM-AI never well. But I can think of two situations where a bot might be helpful:
- Everyone’s different. Some people may find it more comfortable to get the basics from something automated — maybe they’re afraid of feeling unqualified, of getting a dismissive gatekeepy answer, or just shy.[1]
- Sometimes, there just aren’t humans around, and it’d be nice to have something other than crickets.
Those first ones shouldn’t happen in Fedora, but that hasn’t always been the case — and they’re still unfortunately common experiences in the Linux world at large. ↩︎