The Laptop froze, even the clock stopped. No mouse movement and no key reactions. Then I could only shut down with the power switch. By restart I only get a “DARK SCREEN”. Ctrl Alt f3 has no effect, by restart, also Esc has no effect. It’s a dual boot system with Windows 10 / two independent hard discs, one for each OS. I get no display of text or options of any kind, just the dark screen. I have tried all the above scenarios several times… every time, just the dark screen (of death) ! It is a newly installed Fedora 42 with a couple of upgrades / updates, since the new install, the last one being pretty large. What other possibilities are there for gaining access to the OS, in order to install or run checks as to where the problem may be. I would need assistance as to inputs into the Konsole. I have additionally used Ctrl Alt f1, f2, f3, f4… No results…also just Alt f1, f2, f3, f4, without the Ctrl. No changes what so ever…
After inserting a thumb drive with a live iso of Fed.42 still no change, just the dark screen, no access to BOOT LOADER.
Does anyone perhaps have a clue as to how to access the OS at this point, if possible?
Hi Gregory, I hadn’t done it earlier, but after just now trying it, it still just gives a “dark screen”.
I used both the Left and Right shift keys not simultaneously of course. Neither changed the situation.
Any other suggestions perhaps. I’m always learning something new with Fedora.
I’m open to anything at this point.
If you cannot even boot from a thumb drive, it might be dead hardware. Did you try different thumb drives as well?
When does the screen go dark? I assume it is showing the BIOS POST (Power-On Self-Test) messages? Do you see the initial boot menu when booting from a thumb drive?
Hi Olivier and Gregory, I have tried 3 different thumb drives. As soon as I push the on button, The keyboard lights come on and then go off, the mouse blinks three times and I get a very dark, NOT BLACK screen. No boot menu no text, nothing !
It has to be bad hardware. Do you hear any beep codes? If so, you should be able to look up what they mean in your PC’s manual. You might need to replace a memory chip or something like that.
If you are lucky, it could just be a bad connection and simply re-seating something like a memory chip or WiFi card might be enough to correct the problem.
If your laptop is still under warranty, you should probably try to get it fixed or replaced by the manufacturer before attempting any repairs yourself as that might void the warranty.
Hi All, what would “DEAD HARDWARE” mean, approximately… Something that could possible be repaired or changed out? It never smoked or flamed out like you see in the movies, so could it be something that might be replaceable / repairable ? after all, it is still turning on and off !
It is a complex machine and, although parts of it such as the screen or keyboard LEDs appear to be working, it is entirely possible that other (critical) parts are not activating and operating. You should have your PC checked out by someone who is more familiar with how they work and who can give you a better diagnosis. (If it is still under warranty, take it back to the store where you bought it.)
Hi Gregory, no it’s no longer under warranty, but it is a bit up there as far as quality, it’s an ASUS N751J series. with two 1GB HD’s. It is getting on in years though.
It doesn’t give off any sounds or peeps when I turn it on. I could try and call the company and see if they can give me some feedback. Also, the BIOS doesn’t show up either, so there are no options to get to the Windows disc.
I’ll contact the company and see what they have to say. If it is repairable, I could / would probably do that, and especially if all the data is still accessible.
Thank you for all your interest and support and time. I’ll have it checked out in any case.
If in the meantime if something comes to mind, feel free to
contact me and let me know. Sometimes things come clear when we least expect it…
Hi Gregory, now I’m writing from the ASUS with Fedora 42.
How did you know / find out about the ASUS Videos? It took that video of 2+ min. and 40 seconds of holding down the power switch to solve the problem.
Everything seems to be as before the problem came up.
One of the videos said ASUS Support Switzerland, how did you come to that?
Both videos are the same… More importantly is that tha solved the problem…
Since that ASUS video was so helpful in this case, I suggest marking the post above with that link as the solution to this problem so that others who might encounter the same problem might be a little more likely to find that video.
P.S. I changed the link to the English version. I don’t know how I ended up with the Swiss version.
