Double mouse pointers when using a drawing tablet

Ask Fedora
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1

My Genius Mousepen i608X has worked fine up until recently. Now there are two pointers after a recent system update. I don’t know the exact one. It messes with all kinds of things like going invisible, just not dragging, or making the screen spasm. I’ve seen somewhat similair posts about drawing device mode, but they don’t seem to have the same effect.

Fedora workstation 34.

I’m not very tech savvy, so please just let me know how I can help and thank you for your time.

One pointer is the touchpad, the other is from the tablet.

2

Can you pls give an output from inxi -Fzx #shows systeminfo in Terminal ?

3

I just posted this in one of my old topic threads before I found your post. My Wacom tablet (after a recent 34 update) is having the same problem with 2 cursors and the tablet drawing cursor (a large + sign) being ultra slow. We could both be having the same issue. Here’s my other post:

In June 2020, I mentioned that an update to Fedora 31 fixed my issue of Wacom tablet not working as a mouse. Everything with my Wacom tablet has been working very well for me until a very recent update to Fedora 34. Now it’s back to doing what it did before. Here’s the description of the previous problem that has reappeared :

“… my Wacom tablet worked wonderfully as my mouse. I use the pen with the tablet as a mouse because of carpel tunnel issues.
… the tablet only works as a drawing graphics tablet which no longer works as a mouse (very slow movement, cross instead of mouse pointer, etc.) This may be great for artist, but not for those of us that need the mouse emulation.”

I would love to get my Wacom to work as a mouse again. It’s totally useless for me as a drawing pin and extremely slow on a 4K monitor. If people need to have drawing capabilities, maybe it would be best to have a switch in the Wacom software that switches between mouse mode and drawing mode. This might take care of most people’s need for using the Wacom tablet.

Please get the Wacom tablet to work as a mouse again.

Thank you for any answers I get.

Don D

4

Yes I guess would be nice, but I think this has nothing to do with Fedora. Just if it has worked before we first have tho check what changed.
Could you also post your your details as i asked @epeon todo?

5

I see the same issue with double pointers on Fedora 34, with my (Wacom) Intuos5 touch.

6

Thanks for your quick reply: below is the output you requested. Since my Wacom tablet is connected with USB, I did add the J option ( inxi -FJzx ) to show the USB information.

$ inxi -FJzx

System:
  Kernel: 5.13.8-200.fc34.x86_64 x86_64 bits: 64 compiler: gcc
  v: 2.35.1-41.fc34 Desktop: GNOME 40.3
  Distro: Fedora release 34 (Thirty Four)
Machine:
  Type: Desktop Mobo: ASUSTeK model: Z170-A v: Rev 1.xx serial: <filter>
  UEFI: American Megatrends v: 3802 date: 03/15/2018
Battery:
  Device-1: hidpp_battery_0 model: Logitech K800
  charge: 70% (should be ignored) status: Full
  Device-2: hidpp_battery_1 model: Logitech Wireless Mouse M510
  charge: 55% (should be ignored) status: Discharging
CPU:
  Info: Quad Core model: Intel Core i7-6700K bits: 64 type: MT MCP
  arch: Skylake-S rev: 3 cache: L2: 8 MiB
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
  bogomips: 63999
  Speed: 800 MHz min/max: 800/4300 MHz Core speeds (MHz): 1: 800 2: 800
  3: 800 4: 800 5: 800 6: 800 7: 800 8: 800
Graphics:
  Device-1: AMD Baffin [Radeon RX 550 640SP / RX 560/560X] vendor: ASUSTeK
  driver: amdgpu v: kernel bus-ID: 01:00.0
  Device-2: Logitech Webcam C310 type: USB driver: snd-usb-audio,uvcvideo
  bus-ID: 1-5.3:7
  Display: wayland server: X.Org 1.21.1.2 compositor: gnome-shell driver:
  loaded: ati,modesetting unloaded: fbdev,vesa resolution: 3840x2160~30Hz
  OpenGL: renderer: Radeon RX 550 Series (POLARIS11 DRM 3.41.0
  5.13.8-200.fc34.x86_64 LLVM 12.0.0)
  v: 4.6 Mesa 21.1.6 direct render: Yes
Audio:
  Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: ASUSTeK
  driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
  Device-2: AMD Baffin HDMI/DP Audio [Radeon RX 550 640SP / RX 560/560X]
  vendor: ASUSTeK driver: snd_hda_intel v: kernel bus-ID: 01:00.1
  Device-3: Dell AC511 Sound Bar type: USB
  driver: hid-generic,snd-usb-audio,usbhid bus-ID: 1-5.1.2:9
  Device-4: Logitech Webcam C310 type: USB driver: snd-usb-audio,uvcvideo
  bus-ID: 1-5.3:7
  Sound Server-1: ALSA v: k5.13.8-200.fc34.x86_64 running: yes
  Sound Server-2: PulseAudio v: 14.2-rebootstrapped running: no
  Sound Server-3: PipeWire v: 0.3.33 running: yes
Network:
  Device-1: Intel Ethernet I219-V vendor: ASUSTeK driver: e1000e v: kernel
  port: f000 bus-ID: 00:1f.6
  IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IF-ID-1: virbr0 state: down mac: <filter>
Bluetooth:
  Device-1: Broadcom BCM20702A0 Bluetooth 4.0 type: USB driver: btusb v: 0.8
  bus-ID: 1-5.1.4:10
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Drives:
  Local Storage: total: 8.07 TiB used: 1.88 TiB (23.3%)
  ID-1: /dev/sda vendor: Samsung model: SSD 850 EVO 500GB size: 465.76 GiB
  ID-2: /dev/sdb vendor: Samsung model: SSD 850 EVO 120GB size: 111.79 GiB
  ID-3: /dev/sdc vendor: Samsung model: SSD 840 EVO 250GB size: 232.89 GiB
  ID-4: /dev/sdd vendor: Western Digital model: WD40EFRX-68WT0N0
  size: 3.64 TiB
  ID-5: /dev/sde type: USB vendor: Western Digital model: WD40EFRX-68WT0N0
  size: 3.64 TiB
Partition:
  ID-1: / size: 68.4 GiB used: 20.21 GiB (29.5%) fs: ext4 dev: /dev/dm-0
  mapped: fedora_localhost--live-root00
  ID-2: /boot size: 975.9 MiB used: 275.7 MiB (28.3%) fs: ext4
  dev: /dev/sda2
  ID-3: /boot/efi size: 598.8 MiB used: 16.1 MiB (2.7%) fs: vfat
  dev: /dev/sda1
  ID-4: /home size: 710.78 GiB used: 53.46 GiB (7.5%) fs: ext4
  dev: /dev/dm-2 mapped: fedora_localhost--live-home00
Swap:
  ID-1: swap-1 type: partition size: 15.71 GiB used: 0 KiB (0.0%)
  dev: /dev/dm-1 mapped: fedora_localhost--live-swap00
  ID-2: swap-2 type: zram size: 8 GiB used: 0 KiB (0.0%) dev: /dev/zram0
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0
  Device-1: 1-1:2 info: Wacom PTZ-630 [Intuos3 (6x8)] type: Mouse
  driver: usbhid,wacom rev: 1.1
  Hub-2: 1-5:3 info: Hitachi ports: 4 rev: 2.0
  Hub-3: 1-5.1:6 info: Hitachi ports: 4 rev: 2.0
  Device-1: 1-5.1.2:9 info: Dell AC511 Sound Bar type: Audio,HID
  driver: hid-generic,snd-usb-audio,usbhid rev: 1.1
  Device-2: 1-5.1.4:10 info: Broadcom BCM20702A0 Bluetooth 4.0
  type: Bluetooth driver: btusb rev: 2.0
  Device-3: 1-5.3:7 info: Logitech Webcam C310 type: Video,Audio
  driver: snd-usb-audio,uvcvideo rev: 2.0
  Device-4: 1-5.4:8 info: Seagate RSS LLC Backup Plus Desktop Drive
  type: Mass Storage driver: usb-storage rev: 2.1
  Device-5: 1-9:4 info: Xerox WorkCentre 3225 type: Printer driver: usblp
  rev: 2.0
  Device-6: 1-14:5 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
  driver: logitech-djreceiver,usbhid rev: 2.0
  Hub-4: 2-0:1 info: Full speed (or root) Hub ports: 10 rev: 3.0
  Hub-5: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0
  Device-1: 3-2:2 info: American Power Conversion UPS type: HID
  driver: hid-generic,usbhid rev: 2.0
  Hub-6: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.1
Sensors:
  System Temperatures: cpu: 29.0 C mobo: N/A gpu: amdgpu temp: 29.0 C
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 1142
Info:
  Processes: 329 Uptime: 9d 22h 30m Memory: 31.28 GiB used: 4.17 GiB (13.3%)
  Init: systemd runlevel: 5 Compilers: gcc: 11.2.1 Packages: 7
  note: see --pkg Shell: Bash v: 5.1.0 inxi: 3.3.06
7 
System:
  Kernel: 5.13.10-200.fc34.x86_64 x86_64 bits: 64 compiler: gcc 
  v: 2.35.1-41.fc34 Desktop: GNOME 40.3 
  Distro: Fedora release 34 (Thirty Four) 
Machine:
  Type: Laptop System: Dell product: Latitude E5440 v: 00 serial: <filter> 
  Mobo: Dell model: 0XFRKC v: A01 serial: <filter> BIOS: Dell v: A18 
  date: 05/14/2017 
CPU:
  Info: Dual Core model: Intel Core i3-4030U bits: 64 type: MT MCP 
  arch: Haswell rev: 1 cache: L2: 3 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 15164 
  Speed: 365 MHz min/max: 800/1900 MHz Core speeds (MHz): 1: 367 2: 618 
  3: 369 4: 964 
Graphics:
  Device-1: Intel Haswell-ULT Integrated Graphics vendor: Dell driver: i915 
  v: kernel bus-ID: 00:02.0 
  Device-2: Microdia Laptop_Integrated_Webcam_HD type: USB driver: uvcvideo 
  bus-ID: 1-1.6:3 
  Display: wayland server: X.Org 1.21.1.2 compositor: gnome-shell driver: 
  loaded: modesetting unloaded: fbdev,vesa resolution: 1366x768~40Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 4400 (HSW GT2) 
  v: 4.5 Mesa 21.1.7 direct render: Yes 
Audio:
  Device-1: Intel Haswell-ULT HD Audio vendor: Dell driver: snd_hda_intel 
  v: kernel bus-ID: 00:03.0 
  Device-2: Intel 8 Series HD Audio vendor: Dell driver: snd_hda_intel 
  v: kernel bus-ID: 00:1b.0 
  Device-3: Generalplus USB Audio Device type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus-ID: 2-2:4 
  Sound Server-1: ALSA v: k5.13.10-200.fc34.x86_64 running: yes 
  Sound Server-2: JACK v: 1.9.17 running: no 
  Sound Server-3: PulseAudio v: 14.2-rebootstrapped running: no 
  Sound Server-4: PipeWire v: 0.3.33 running: yes 
Network:
  Device-1: Intel Ethernet I218-LM vendor: Dell driver: e1000e v: kernel 
  port: f080 bus-ID: 00:19.0 
  IF: eno1 state: down mac: <filter> 
  Device-2: Intel Wireless 7260 driver: iwlwifi v: kernel port: f040 
  bus-ID: 02:00.0 
  IF: wlp2s0 state: up mac: <filter> 
  IF-ID-1: virbr0 state: down mac: <filter> 
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci 
  v: 3.0 bus-ID: 00:1f.2 
Drives:
  Local Storage: total: 465.76 GiB used: 112.5 GiB (24.2%) 
  ID-1: /dev/sda vendor: Hitachi model: HCC545050A7E380 size: 465.76 GiB 
Partition:
  ID-1: / size: 68.4 GiB used: 29.19 GiB (42.7%) fs: ext4 dev: /dev/dm-0 
  mapped: fedora_localhost--live-root 
  ID-2: /boot size: 975.9 MiB used: 268.1 MiB (27.5%) fs: ext4 
  dev: /dev/sda1 
  ID-3: /home size: 383.75 GiB used: 83.05 GiB (21.6%) fs: ext4 
  dev: /dev/dm-2 mapped: fedora_localhost--live-home 
Swap:
  ID-1: swap-1 type: partition size: 3.87 GiB used: 0 KiB (0.0%) 
  dev: /dev/dm-1 mapped: fedora_localhost--live-swap 
  ID-2: swap-2 type: zram size: 3.73 GiB used: 850.2 MiB (22.3%) 
  dev: /dev/zram0 
Sensors:
  System Temperatures: cpu: 42.0 C mobo: 33.0 C sodimm: SODIMM C 
  Fan Speeds (RPM): cpu: 2994 
Info:
  Processes: 272 Uptime: 11h 12m Memory: 3.73 GiB used: 1.98 GiB (53.1%) 
  Init: systemd runlevel: 5 Compilers: gcc: 11.2.1 Packages: 39 
  note: see --pkg Shell: Bash v: 5.1.0 inxi: 3.3.06

NOTE: this is without my tablet plugged in. let me know if this is a mistake.

8

I found this Article on Reddit. Someone having your problem using Wayland.

Could you be so kind and try to log out and before log in again click on the gear in the right bottom corner and switch the login to Gnome X.org?

Please give a feedback if this solves the issue with the two mouse pointers.

2 Likes
9

There is only one pointer with X.org, so I think the issue has been solved (for me). It is also a regular pointer. Thank you so much, for your help, patience, and friendliness. Sorry I took so long to get back to you.

1 Like
10

Hello ilikelinux

I tried your suggestion about logging in with Gnome X.org. That solved the problem with 2 pointers with Wacom tablet… I would still prefer to use Wayland.

Also, I use KeepassXC and using Wacom tablet stopped working after upgrading past Fedora 32. It still doesn’t work in KeepassXC with either Wayland or X.org.

Thanks for all the help you’ve provided.
Don D.

11

I belief KeepassXC not works anymore because it is not Gnome 40 compatible yet (F34 comes with Gnome 40.x). I do use it without problems with MateDesktop (this is still Gnome 3.x) But please open a separate Request for KeepassXC where we can gather info’s and errors to eventually create a Bug request.

If you want to follow up the problem about Wacom Tablet and Wayland do also a separate request as an follow-up request:
https://discussion.fedoraproject.org/t/site-tip-the-best-way-to-ask-a-follow-up-question/11805