#1

Hello everyone,

Is anybody experiencing this[1]? When I try to look at a thread (like this one), it gives me a blank page.

It’s not working on my laptop, desktop and phone. Everything used to work on my laptop a week ago but the threads randomly stopped working on my side. It’s hard for me to work on the article I am writing, and I don’t want to keep nagging someone to update it.

I tried changing DNS servers, I tried it in Chrome and another Firefox profile, but I had no luck.

I don’t know how to retrieve the logs, so if anybody is willing to help me on that, I would appreciate it.

[1]

Screenshot from 2021-04-11 15-20-39
Screenshot from 2021-04-11 15-20-391920×1080 88.3 KB

#2

Weird. It looks like you are using Firefox. Try safe mode?

Click the menu button Fx57menu, click Help, select Restart With Add-ons Disabled… and click Restart in the Restart With Add-ons Disabled dialog.

Are you having any other networking issues?

#3

I tried in safe mode, but that didn’t work either. I forgot to mention (but edited the thread) that I tried using Chrome and another Firefox profile, which none of them worked.

As far as I know I am not having any networking issues. Every website works fine for me, except Fedora’s Taiga board.

1 Like
#4

I just had a look at your account to see if anything looked wrong or incomplete, but I didn’t really see anything. There is one unusual thing that I see about your account. Your Fedora Project account is “theevilskeleton”, but the corresponding account on Taiga is “TheEvilSkeleton”. I wonder if the mismatch between the letter casing could be causing the problem? All the other usernames on Taiga are all lower case. Can you change your Taiga username to better match your Fedora Project account?

#5

Alright, I’ve changed my username to theevilskeleton. It still doesn’t work.

I cleared cache and tried in different browsers, but same result as before.

I’ll wait a couple of hours before reporting it again.

#6

Is there a “Created by” filter active? If so, and it isn’t matching any cards, that might be why the list is empty.

Never mind. I think what I saw in your screenshot was just part of the card failing to load in your browser, not a filter. I just tried updating several random things on the card in hope that it might clear/overwrite whatever the problem is. That’s about all I can do. You’ll have to wait until someone with more access can take a look at it if that doesn’t work.

1 Like
#7

Is there a “Created by” filter active? If so, and it isn’t matching any cards, that might be why the list is empty.

Assuming you are referencing uBlock Origin, there is no filter active.

#8

@glb unfortunately it still does not work.

#9

I guess the thing to do at this point is to open a new issue on the Fedora Infrastructure tracker. You might want to mention “@asamalik” in the report. I think he is the one who set the system up and he might have better insights into how it works and what might be wrong.

#10

Done! Issue #9865: Cannot look at threads in Taiga board - fedora-infrastructure - Pagure.io

Thank you so much.