I am seeing Netflix going into slow motion and the audio and video go out of sync.
This doesn’t happen on youtube. My broadband connection seems fine, I am getting 50Mb/s download speeds, and 30Mb/s upload.
I don’t know if this is a netflix problem or not. My phone seems fine on the same connection. I am on kernel :
Linux wolfgang 5.1.11-300.fc30.x86_64 #1 SMP Mon Jun 17 19:33:15 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
Hi; What browser are you using?
Firefox, I changed to an earlier kernel and it improved.
mmm, can you test it in chromium, chromium-freeworld and others? We need check if the issue is only with Firefox.
Same issue on Chrome, youtube is also affected but not to the same degree. Netflix is unwatchable.
Worth to try:
It’s the same on Google Chrome. If the problem was specific to netflix/broadband then surely the android phone and tv would be affected but they don’t appear to be. I only see this on a laptop running Fedora 30.
Not seeing any issues here using the following browsers at the minute:
qutebrowser-1.6.3-1.fc30.noarch
firefox-67.0.4-1.fc30.x86_64
Could you look at the system resource usage when you’re viewing netflix and see if there’s anything odd there? Could we also have the output of this command in the meantime?
fpaste --sysinfo --printonly
pls:
Laptop: ?
VGA: ?
HDD/SSD: ?
The fpaste output should include most of this information.
Output of fpaste:
Gathering system info ...........................
=== fpaste 0.3.9.2 System Information (fpaste --sysinfo) ===
* OS Release (lsb_release -ds):
"Fedora release 30 (Thirty)"
* Kernel (uname -r ; cat /proc/cmdline):
5.1.12-300.fc30.x86_64
BOOT_IMAGE=(hd0,msdos1)/boot/vmlinuz-5.1.12-300.fc30.x86_64 root=UUID=64d25c53-26df-4d2a-89da-719a7c037b9d ro resume=UUID=1b976aba-bd2a-4fae-8a76-24f074e7b7f7 rhgb quiet
* Desktop(s) Running (ps -eo comm= | grep -E '(gnome-session|startkde|startactive|xfce.?-session|fluxbox|blackbox|hackedbox|ratpoison|enlightenment|icewm-session|od-session|wmaker|wmx|openbox-lxde|openbox-gnome-session|openbox-kde-session|mwm|e16|fvwm|xmonad|sugar-session|mate-session|lxqt-session|cinnamon)' ):
startkde
* Desktop(s) Installed (ls -m /usr/share/xsessions/ | sed 's/\.desktop//g' ):
plasma
* SELinux Status (sestatus):
SELinux status: disabled
* SELinux Errors (without results: "selinuxenabled && journalctl --since yesterday |grep avc: | grep -Eo comm="[^ ]+" | sort |uniq -c |sort -rn"):
N/A
* CPU Model (grep 'model name' /proc/cpuinfo | awk -F: '{print $2}' | uniq -c |
sed -re 's/^ +//' ):
4 Intel(R) Pentium(R) CPU N3700 @ 1.60GHz
* 64-bit Support (grep -q ' lm ' /proc/cpuinfo && echo Yes || echo No):
Yes
* Hardware Virtualization Support (grep -Eq '(vmx|svm)' /proc/cpuinfo && echo Yes || echo No):
Yes
* Load average (uptime):
21:44:19 up 1 day, 2:06, 1 user, load average: 3.21, 3.21, 2.87
* Memory usage (free -m):
total used free shared buff/cache available
Mem: 7875 1371 3227 152 3276 6048
Swap: 10239 0 10239
* Top 5 CPU hogs (ps axuScnh | awk '$2!=13233' | sort -rnk3 | head -5):
1000 13023 69.9 5.9 2029548 481056 ? Sl 21:42 1:13 Web Content
1000 12920 62.7 3.5 2178072 282524 ? Sl 21:42 1:06 firefox
1000 13205 56.6 0.6 188892 55956 ? Sl 21:43 0:21 plugin-containe
1000 1213 24.5 3.4 2912344 279072 ? Sl Jul01 383:45 plasmashell
0 1 2.3 0.1 168888 11640 ? Ss Jul01 37:30 systemd
* Top 5 Memory hogs (ps axuScnh | sort -rnk4 | head -5):
1000 13023 69.9 5.9 2029548 481056 ? Sl 21:42 1:13 Web Content
1000 12920 62.7 3.5 2178072 282524 ? Sl 21:42 1:06 firefox
1000 1213 24.5 3.4 2912344 279072 ? Sl Jul01 383:45 plasmashell
1000 1452 0.0 1.2 976016 98440 ? Sl Jul01 0:03 akonadi_mailfil
1000 13079 2.0 1.2 1521236 101372 ? Sl 21:42 0:02 WebExtensions
* Disk space usage (df -hT):
Filesystem Type Size Used Avail Use% Mounted on
devtmpfs devtmpfs 3.9G 0 3.9G 0% /dev
tmpfs tmpfs 3.9G 36M 3.9G 1% /dev/shm
tmpfs tmpfs 3.9G 1.3M 3.9G 1% /run
tmpfs tmpfs 3.9G 0 3.9G 0% /sys/fs/cgroup
/dev/sda1 ext4 59G 15G 42G 27% /
tmpfs tmpfs 3.9G 3.1M 3.9G 1% /tmp
/dev/sda2 ext4 123G 36G 82G 31% /home
tmpfs tmpfs 788M 76K 788M 1% /run/user/1000
* Block devices (without results: "blkid" AND "/sbin/blkid"):
N/A
* PCI devices (lspci):
00:00.0 Host bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register (rev 21)
00:02.0 VGA compatible controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller (rev 21)
00:0b.0 Signal processing controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Power Management Controller (rev 21)
00:13.0 SATA controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SATA Controller (rev 21)
00:14.0 USB controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller (rev 21)
00:1a.0 Encryption controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine (rev 21)
00:1b.0 Audio device: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series High Definition Audio Controller (rev 21)
00:1c.0 PCI bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Express Port #1 (rev 21)
00:1c.2 PCI bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Express Port #3 (rev 21)
00:1c.3 PCI bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Express Port #4 (rev 21)
00:1f.0 ISA bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU (rev 21)
00:1f.3 SMBus: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx SMBus Controller (rev 21)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 07)
03:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
* USB devices (lsusb):
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 2cfd:00d0 Goertek Electronics Co.,Ltd. USB2.0 VGA UVC WebCam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
* DRM Information (journalctl -k -b | grep -o 'kernel:.*drm.*$' | cut -d ' ' -f 2- ):
[drm] Supports vblank timestamp caching Rev 2 (21.10.2013).
[drm] Driver supports precise vblank timestamp query.
[drm] Initialized i915 1.6.0 20190207 for 0000:00:02.0 on minor 0
fbcon: inteldrmfb (fb0) is primary device
i915 0000:00:02.0: fb0: inteldrmfb frame buffer device
* Xorg modules (grep LoadModule /var/log/Xorg.0.log ~/.local/share/xorg/Xorg.0.log | cut -d \" -f 2 | xargs):
glx modesetting fbdev vesa fbdevhw glamoregl fb libinput
* GL Support (glxinfo | grep -E "OpenGL version|OpenGL renderer"):
OpenGL renderer string: Mesa DRI Intel(R) HD Graphics 405 (Braswell)
OpenGL version string: 3.0 Mesa 19.0.6
* Xorg errors (grep '^\[.*(EE)' /var/log/Xorg.0.log ~/.local/share/xorg/Xorg.0.log | cut -d ':' -f 2- ):
[ 18.134] (EE) Failed to open authorization file "/var/run/sddm/{53ee69da-3255-478e-bb2b-1edb7968121e}": No such file or directory
[ 957.205] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 8622.345] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 10068.757] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 13067.131] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 14325.889] (EE) client bug: timer event4 tap: offset negative (-2099ms)
[ 14325.889] (EE) client bug: timer event4 tap: offset negative (-2094ms)
[ 25762.584] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 25831.244] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 25831.261] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 25831.298] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 25978.311] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26034.916] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26158.173] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26158.294] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26158.621] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26158.757] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26159.211] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26425.435] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26425.443] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26425.443] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26427.511] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26576.407] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26576.821] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26578.083] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26578.929] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26579.648] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26579.789] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26587.798] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26587.841] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26588.021] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26588.110] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26588.471] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26590.019] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26593.772] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26593.822] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26593.934] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26593.966] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
[ 26594.011] (EE) event4 - Asus TouchPad: kernel bug: Touch jump detected and discarded.
* Kernel buffer tail (dmesg | tail):
[25160.147389] IPv6: ADDRCONF(NETDEV_CHANGE): wlp3s0: link becomes ready
[25858.309120] i2c_hid i2c-FTE1001:00: i2c_hid_get_input: incomplete report (30/127)
[25985.839106] i2c_hid i2c-FTE1001:00: i2c_hid_get_input: incomplete report (30/1411)
[26030.255940] i2c_hid i2c-FTE1001:00: i2c_hid_get_input: incomplete report (30/7010)
[26078.303514] i2c_hid i2c-FTE1001:00: i2c_hid_get_input: incomplete report (30/32772)
[26573.586204] i2c_hid i2c-FTE1001:00: i2c_hid_get_input: incomplete report (30/65346)
[26575.046682] i2c_hid i2c-FTE1001:00: i2c_hid_get_input: incomplete report (30/8194)
[26576.999900] i2c_hid i2c-FTE1001:00: i2c_hid_get_input: incomplete report (30/23808)
[26582.752318] i2c_hid i2c-FTE1001:00: i2c_hid_get_input: incomplete report (30/7710)
[26584.380700] i2c_hid i2c-FTE1001:00: i2c_hid_get_input: incomplete report (30/12355)
* Last few reboots (last -x -n10 reboot runlevel):
runlevel (to lvl 5) 5.1.12-300.fc30. Mon Jul 1 19:38 still running
reboot system boot 5.1.12-300.fc30. Mon Jul 1 19:38 still running
runlevel (to lvl 5) 5.1.9-300.fc30.x Mon Jul 1 06:40 - 19:38 (12:57)
reboot system boot 5.1.9-300.fc30.x Mon Jul 1 06:40 - 19:38 (12:57)
runlevel (to lvl 5) 5.1.9-300.fc30.x Sun Jun 30 21:36 - 22:24 (00:47)
reboot system boot 5.1.9-300.fc30.x Sun Jun 30 21:36 - 22:24 (00:47)
runlevel (to lvl 5) 5.1.12-300.fc30. Sun Jun 30 10:26 - 21:35 (11:09)
reboot system boot 5.1.12-300.fc30. Sun Jun 30 10:26 - 21:35 (11:09)
runlevel (to lvl 5) 5.1.9-300.fc30.x Sat Jun 29 19:04 - 22:21 (03:16)
reboot system boot 5.1.9-300.fc30.x Sat Jun 29 19:04 - 22:21 (03:16)
wtmp begins Fri Jun 22 12:11:53 2018
* DNF Repositories (dnf repolist):
repo id repo name status
Dropbox Dropbox Repository 4
*fedora Fedora 30 - x86_64 56,582
*fedora-modular Fedora Modular 30 - x86_64 135
google-chrome google-chrome 3
*rpmfusion-free RPM Fusion for Fedora 30 - Free 616
*rpmfusion-free-tainted RPM Fusion for Fedora 30 - Free tainted 2
*rpmfusion-free-updates RPM Fusion for Fedora 30 - Free - Updates 212
*rpmfusion-nonfree RPM Fusion for Fedora 30 - Nonfree 227
*rpmfusion-nonfree-updates RPM Fusion for Fedora 30 - Nonfree - Updates 42
skype-stable skype (stable) 5
slack slack 49
*updates Fedora 30 - x86_64 - Updates 9,038
*updates-modular Fedora Modular 30 - x86_64 - Updates 140
* DNF Extras (dnf -C list extras):
Last metadata expiration check: 0:10:13 ago on Tue 02 Jul 2019 21:34:42 IST.
Extra Packages
beignet.x86_64 1.3.2-5.fc29 @fedora
brscan-skey.x86_64 0.2.4-1 @System
brscan4.x86_64 0.4.7-1 @System
gstreamer1-plugins-bad-free.x86_64 1.16.0-1.fc30 @updates
hwdata.noarch 0.324-1.fc30 @updates
kernel.x86_64 5.1.9-300.fc30 @updates
kernel.x86_64 5.1.11-300.fc30 @updates
kernel.x86_64 5.1.12-300.fc30 @updates
kernel-core.x86_64 5.1.9-300.fc30 @updates
kernel-core.x86_64 5.1.11-300.fc30 @updates
kernel-core.x86_64 5.1.12-300.fc30 @updates
kernel-headers.x86_64 5.1.12-300.fc30 @updates
kernel-modules.x86_64 5.1.9-300.fc30 @updates
kernel-modules.x86_64 5.1.11-300.fc30 @updates
kernel-modules.x86_64 5.1.12-300.fc30 @updates
kernel-modules-extra.x86_64 5.1.9-300.fc30 @updates
kernel-modules-extra.x86_64 5.1.11-300.fc30 @updates
kernel-modules-extra.x86_64 5.1.12-300.fc30 @updates
libblockdev.x86_64 2.21-3.fc30 @updates
libblockdev-btrfs.x86_64 2.21-3.fc30 @updates
libblockdev-crypto.x86_64 2.21-3.fc30 @updates
libblockdev-dm.x86_64 2.21-3.fc30 @updates
libblockdev-fs.x86_64 2.21-3.fc30 @updates
libblockdev-kbd.x86_64 2.21-3.fc30 @updates
libblockdev-loop.x86_64 2.21-3.fc30 @updates
libblockdev-lvm.x86_64 2.21-3.fc30 @updates
libblockdev-mdraid.x86_64 2.21-3.fc30 @updates
libblockdev-mpath.x86_64 2.21-3.fc30 @updates
libblockdev-nvdimm.x86_64 2.21-3.fc30 @updates
libblockdev-part.x86_64 2.21-3.fc30 @updates
libblockdev-plugins-all.x86_64 2.21-3.fc30 @updates
libblockdev-swap.x86_64 2.21-3.fc30 @updates
libblockdev-utils.x86_64 2.21-3.fc30 @updates
libblockdev-vdo.x86_64 2.21-3.fc30 @updates
libxcrypt.i686 4.4.6-1.fc30 @updates
libxcrypt.x86_64 4.4.6-1.fc30 @updates
libxcrypt-devel.x86_64 4.4.6-1.fc30 @updates
mesa-dri-drivers.i686 19.0.6-1.fc30 @updates
mesa-dri-drivers.x86_64 19.0.6-1.fc30 @updates
mesa-filesystem.i686 19.0.6-1.fc30 @updates
mesa-filesystem.x86_64 19.0.6-1.fc30 @updates
mesa-libEGL.x86_64 19.0.6-1.fc30 @updates
mesa-libGL.i686 19.0.6-1.fc30 @updates
mesa-libGL.x86_64 19.0.6-1.fc30 @updates
mesa-libOSMesa.x86_64 19.0.6-1.fc30 @updates
mesa-libOpenCL.x86_64 19.0.6-1.fc30 @updates
mesa-libgbm.x86_64 19.0.6-1.fc30 @updates
mesa-libglapi.i686 19.0.6-1.fc30 @updates
mesa-libglapi.x86_64 19.0.6-1.fc30 @updates
mesa-libxatracker.x86_64 19.0.6-1.fc30 @updates
mesa-vulkan-drivers.i686 19.0.6-1.fc30 @updates
mesa-vulkan-drivers.x86_64 19.0.6-1.fc30 @updates
mfcl2710dwpdrv.i386 4.0.0-1 @System
oprofile.x86_64 1.3.0-1.fc29 @updates
python3-blockdev.x86_64 2.21-3.fc30 @updates
spotify-client.x86_64 1.1.0.237-1.fc29 @@commandline
vim-common.x86_64 2:8.1.1561-1.fc30 @updates
vim-enhanced.x86_64 2:8.1.1561-1.fc30 @updates
vim-filesystem.noarch 2:8.1.1561-1.fc30 @updates
vim-minimal.x86_64 2:8.1.1561-1.fc30 @updates
xen-libs.x86_64 4.11.1-5.fc30 @updates
xen-licenses.x86_64 4.11.1-5.fc30 @updates
* Last 20 packages installed (rpm -qa --nodigest --nosignature --last | head -20):
gpg-pubkey-d38b4796-570c8cd3 Sun 30 Jun 2019 21:18:02 IST
gpg-pubkey-7fac5991-4615767f Sun 30 Jun 2019 21:18:02 IST
google-chrome-stable-75.0.3770.100-1.x86_64 Sun 30 Jun 2019 21:16:43 IST
liberation-fonts-2.00.5-1.fc30.noarch Sun 30 Jun 2019 21:16:29 IST
sysstat-11.7.3-3.fc30.x86_64 Sun 30 Jun 2019 21:08:42 IST
pulseaudio-libs-12.2-6.fc30.i686 Thu 27 Jun 2019 05:53:30 IST
elfutils-libelf-0.176-3.fc30.i686 Thu 27 Jun 2019 05:53:30 IST
gtk3-3.24.9-1.fc30.i686 Thu 27 Jun 2019 05:53:29 IST
breeze-icon-theme-5.59.0-1.fc30.noarch Thu 27 Jun 2019 05:53:28 IST
armadillo-9.500.2-1.fc30.x86_64 Thu 27 Jun 2019 05:53:28 IST
kernel-headers-5.1.12-300.fc30.x86_64 Thu 27 Jun 2019 05:53:15 IST
gobject-introspection-1.60.2-1.fc30.x86_64 Thu 27 Jun 2019 05:53:15 IST
fedora-obsolete-packages-30-44.noarch Thu 27 Jun 2019 05:53:15 IST
mozjs60-60.7.2-1.fc30.x86_64 Thu 27 Jun 2019 05:53:13 IST
minizip-2.8.8-2.fc30.x86_64 Thu 27 Jun 2019 05:53:13 IST
microcode_ctl-2.1-30.fc30.x86_64 Thu 27 Jun 2019 05:53:13 IST
libsigc++20-2.10.2-1.fc30.x86_64 Thu 27 Jun 2019 05:53:13 IST
xorg-x11-drv-intel-2.99.917-42.20180618.fc30.x86_64 Thu 27 Jun 2019 05:53:10 IST
rust-srpm-macros-10-1.fc30.noarch Thu 27 Jun 2019 05:53:10 IST
perl-podlators-4.12-1.fc30.noarch Thu 27 Jun 2019 05:53:10 IST
* EFI boot manager output (without results: "efibootmgr -v"):
N/A