After f32 update on Acer Laptop: built-in keyboard not working

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cross-posted here: https://stackoverflow.com/questions/63034429/after-f32-update-on-acer-laptop-built-in-keyboard-not-working
Hi there!
I’m quite new to Fedora and asking for your help with a keyboard issue.

Recently I updated my laptop from fedora 31 to fedora 32. When I tried to type my password on lockscreen I realized, that the build-in keyboard of my laptop isn’t working. Log in with external USB-Keyboard worked. [I already know that my touchpad is broken for some reason].

  • GNOME-Version 3.36.3., Fedora 32, Wayland, up to date

  • My Laptop: Acer Aspire E5-511-P7AT; Intel® Pentium(R) CPU N3530 @ 2.16GHz × 4; Intel® HD Graphics (BYT)

  • Update everything with sudo dnf update hasn’t solved the problem.

  • The Keyboard is working in BIOS. Therefore I assume, that the problem might be connected with libinput.
    Terminal Output (selection):

sudo libinput list-devices
Device: Logitech USB Keyboard
Kernel: /dev/input/event6
Group: 6
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Accel profiles: n/a
Rotation: n/a

Device: Logitech USB Keyboard Consumer Control
Kernel: /dev/input/event7
Group: 6
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Accel profiles: n/a
Rotation: n/a

Device: Logitech USB Keyboard System Control
Kernel: /dev/input/event14
Group: 6
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Accel profiles: n/a
Rotation: n/a

Device: Logitech USB Optical Mouse
Kernel: /dev/input/event5
Group: 7
Seat: seat0, default
Capabilities: pointer
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: disabled
Nat.scrolling: disabled
Middle emulation: disabled
Calibration: n/a
Scroll methods: button
Click methods: none
Disable-w-typing: n/a
Accel profiles: flat *adaptive
Rotation: n/a

Device: AT Translated Set 2 keyboard
Kernel: /dev/input/event4
Group: 10
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Accel profiles: n/a
Rotation: n/a

Device: Acer WMI hotkeys
Kernel: /dev/input/event12
Group: 11
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Accel profiles: n/a
Rotation: n/a

  • AT Translated Set 2 keyboard seems to be the built-in keyboard. Running sudo libinput debug-events in terminal gives:

-event3 DEVICE_ADDED Power Button seat0 default group1 cap:k
-event8 DEVICE_ADDED Video Bus seat0 default group2 cap:k
-event1 DEVICE_ADDED Power Button seat0 default group3 cap:k
-event0 DEVICE_ADDED Lid Switch seat0 default group4 cap:S
-event2 DEVICE_ADDED Sleep Button seat0 default group5 cap:k
-event6 DEVICE_ADDED Logitech USB Keyboard seat0 default group6 cap:k
-event7 DEVICE_ADDED Logitech USB Keyboard Consumer Control seat0 default group6 cap:k
-event14 DEVICE_ADDED Logitech USB Keyboard System Control seat0 default group6 cap:k
-event5 DEVICE_ADDED Logitech USB Optical Mouse seat0 default group7 cap:p left scroll-nat scroll-button
-event13 DEVICE_ADDED HD WebCam: HD WebCam seat0 default group8 cap:k
-event9 DEVICE_ADDED Intel Virtual Button driver seat0 default group9 cap:kS
event9 SWITCH_TOGGLE +0.000s switch tablet-mode state 1
-event4 DEVICE_ADDED AT Translated Set 2 keyboard seat0 default group10 cap:k
-event12 DEVICE_ADDED Acer WMI hotkeys seat0 default group11 cap:k
-event5 POINTER_MOTION +0.000s -1.62/ 0.00 ( -5.00/ +0.00)

Pressing any key on the built-in keyboard give no respond in libinput debug-events, exept for some FN-keys (event4).
What can I do now to get this built-in keyboard to work?
I’m looking forward for your help.

Best regards
smallfire

1 Like
2

i have kind of the same problem. some of my keys are not working and im typing this using screen key board.please help us solve this problem

3

https://discussion.fedoraproject.org/t/logitech-media-keyboard-elite-special-keys-no-more-recognized-after-recent-updates/69625/2?u=vgaetera

4

Hi @vgaetera, thanks for your answer.

  • I’m running libinput 1.16.0, but built-in keyboard is working. How to downgrade libinput? Probably touchpad will work then …

  • I’ve tried several steps here (askfedora won’t let me edit my original question 6th time).

1 Like
5 
sudo dnf downgrade libinput

Reboot to apply changes.

6

Thanks, but downgrade to libinput 1.15.4. didn’t solved it in my case. I even have no sign of my touchpad neither in xinput list nor in sudo libinput list-devices.

1 Like
7

Hi. I have the same problem with my asus Q504U keyboard and touchpad after a fresh reinstall of f32, but the problem start after the first dnf update. This means, if I keep f32 without update, everything works perfect. After the update, both keyboard and touchpad does not work at all and, in order to have access to my computer I either connect and external keyboard via usb or use the touchscreen keyboard ob my laptop. Keyboard and touchpad works once on bios, which is curious.
any suggestions?
Thanks in advance

8

With the latest kernel update in Fedora 32 (kernel version 5.8.11-200.fc32.x86_64) touchpad and keyboard work again on my ASUS laptop (model R541U / X541UAK) :slight_smile:

1 Like